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Mill and Woods | Authentic Pine Floors
4042 Georgia 42, Locust Grove, Georgia, United States
About the Mill and Woods | Authentic Pine Floors
Mill and Woods | Authentic Pine Floors is a home goods store located in Locust Grove, Georgia. We specialize in providing high-quality, authentic pine flooring for your home. Our products are sourced from sustainable forests and crafted with care to bring a touch of natural beauty to your living space. Whether you're renovating your home or building a new one, our selection of pine floors will add warmth and character to any room. Visit us at 4042 Georgia 42 to explore our collection and find the perfect flooring for your home.
Photos of Mill and Woods | Authentic Pine Floors
4042 GA-42, Locust Grove, GA 30248, United States
Opening hours of Mill and Woods | Authentic Pine Floors
Monday:
09:00 - 16:00
Tuesday:
Day off
Wednesday:
09:00 - 16:00
Thursday:
Day off
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mill and Woods | Authentic Pine Floors
"This is a great company with amazing products. We recently remodeled our home and went with the "Old Dirty Goat - Reclaimed Pine Floors". This company took time to understand my wants and needs. They reminded me to order 10% more to account for installers cuts and waste. Our flooring is the first comment that our guest's rave about. We purchased 2000 square feet and have no regrets."
"We purchased 3 different floors from Authentic Reclaimed Floors totaling 667 square feet and while pleased with the quality of the product, we were shorted 30 square feet of the floor for our guest room and another 8.5 square feet of this floor were damaged and unusable. We wrongly assumed that this was probably just an honest mistake and that any upstanding company would send us the remaining 30 square feet to finish our floor. Unfortunately, when we contacted them over the course of the past 6 weeks, we were given several different answers until we were finally just ignored. The answers included: · The flooring is no longer available · It has been over 6 months (by 2 weeks) so we can’t do anything about it · We don’t have the profile so can’t make additional · We don’t know why you are calling as we already communicated that that flooring isn’t available (not true - we have an email saying they are sorry and didn't understand the situation and would get right back to us which they did not) · We show that we only shorted you 8.5 square feet so don’t know why you think we shorted you 30 square feet” – WHAT? This is the strangest comment – you knowingly shorted us on product we ordered and paid for but didn’t tell us until we called to let you know we were shorted? This is not only ridiculous, it is also fraudulent. · I suggested that we send some remaining short boards to them so they have the profile and can make the shorted 30 sq ft and they agreed as we pointed out that clearly they still have the stain formula · The sample flooring was received by Authentic Reclaimed Floors and they sent us a quote for the 30 sq ft we were shorted as well as additional product we wanted to purchase · We called to discuss as we were not inclined to pay for flooring that we had already paid for and just didn't receive and she again said, "we only show that we shorted you 8.5 square feet” and “it’s been a year – why is this an issue now?” and “maybe the freight company stole it”. I tried to explain that it hadn’t been a year but rather 6-7 months and unfortunately a death in the family caused us to put the project on hold. Today we contacted the president of the company who said he is aware of the situation but that they cannot do anything about it due to the time lapsed and the floor being discontinued. Yet they provided us with a quote for the shorted flooring just yesterday? Buyer beware. Hopeful they will do the right thing - make our 30 sq ft of floor, ship it to us (we even offered to pay for shipping as a gesture of good will) and everyone can move on. We will provide an update or remove this if and when this happens."
"Great company and customer service. Love the Old Dirty Goat!"
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