Mercedes-Benz Atlanta South Parts Department

"I would like to thank Adrien for providing world-class customer service at Mercedes Benz Atlanta South. After damaging my socket flap, he was able to research the exact parts I would need for my repair and connect me with a service advisor. I appreciate him going the extra mile to make sure I was all set, especially during the busy holiday season. I appreciate his help, and highly recommend Mercedes Benz Atlanta South for all your parts and services."

"Disappointed as usual. Went to the Parts Department, and they had the parts that I needed. I spent almost $200 and the parts clerk didn't have the training to say "Thank you" ... That's not the clerk's problem... It's a customer service training problem."

"Great place, ask for Z Stewart. She knows her stuff and she got me in my 1st C300!! Fabulous service and for the finance guy ask for James Ruffin."

"Love the new coffee bar waiting area. Mostly every staff greeted you as they passed. The service tech Emmanuel was capable of explaining the service needed and what to expect on the next service. He was very helpful, Polite and courteous."

"Went there for a service recall. Recall said approx 30 min so set appointment and arrived early. Service rep says 1 1/2 hrs to do 30 min job. Just a software update! 2 hours later they finally finished. Blamed the initial 30 minute estimate on Mercedes corporate. Totally unexceptable!"