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America's First Federal Credit Union
1200 4th Avenue North, Birmingham, Alabama, United States
About the America's First Federal Credit Union
America's First Federal Credit Union is a financial institution located in Birmingham, Alabama. As the name suggests, it is known for being one of the first credit unions in America. Offering a range of financial services, including ATM access, America's First Federal Credit Union is committed to providing its members with convenient and reliable banking options. With a focus on community involvement and customer service, this institution is a trusted resource for all of your financial needs.
Photos of America's First Federal Credit Union
1200 4th Ave N, Birmingham, AL 35203, United States
Opening hours of America's First Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of America's First Federal Credit Union
"Just like many of the other reviews here I didn't miss a payment for years on my loan until they decided to cancel all the auto payments that were set up. No notice of the missed payment via call, text, mail, or email. I didn't realize this had happened until my credit score dropped over a hundred points. When I called to figure out what was going on they admitted this was an ongoing problem for people so rather than fix the issue with people they'd rather torpedo your credit score for an issue they created. I was told the late payment remark would be rectified, psych. Thanks alot America's First, really looking out for your customers!"
"I purchased a car 3 years ago and have paid more than my payment every month for the entire 3 years---my payments are automatic. Today I received a letter that I am behind 2 payments and they reported to credit bureaus. I have (had) perfect credit. They say there was a system upgrade that caused this, but did not apologize for ruining my credit and stressing me out. Also, they claim that they notified me of this via email; however, they do not have my email address on file. They also did not call me to ask why my payment is late. I'm going to terminate my dealings with this "credit union" as it is a very low class organization. I believe they need some stronger oversight from a regulating agency."
"I have been with this bank a long time . I am 84 and do not go to the bank anymore. I have several accounts. Why does it take 30 min to an hour to get a person in the call center? All I get is terrible music. I am getting fed up."
"AFFC is the worst bank ever. Horrible customer service! They don’t care and have the worst attitude which makes it’s difficult when your having an issue. I don’t trust them and will take my business elsewhere. Put your customers first and listen to them and never make anyone feel like that can’t trust you with there money."
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