Bank of America Financial Center 1425 Riverstone Parkway, Canton, GA 30114

"The time to receive my bankcard is horrible... Opened account on October 20th and today is November 1st... The girl who opened my account said 5-7 business days. Well this is well past that date. Post office says check with bank and bank says check with post office. What a round around. Closing my account tomorrow."

"A man name Andy just standing behind one teller sucking a lollipop like a dam child with a total of 14 people in line. If you’re getting paid then open the next window and take care of your customers. Geez"

"I highly recommend this business. The bankers have been nothing but amazing, trustworthy, helpful, patient, kind, and understanding to whatever solution that needs to be done. This bank has helped me on numerous occasions with the HOA and personal banking needs. I would not use any other bank but this bank, I am very satisfied customer. Thank you Bank Of America."

"Horrible customer service. The lead teller, assistant manager or whomever she is, name starts with an F, serves noting but judgement and disrespect each time I visit this location. People are left to wait in line while she flirts with another lead / manager - highly unprofessional. If she cared more about her customers and less about what she and her work candy are ordering for lunch (yes, I stood in line with 9 people deep while she planned a lunch order vs assisting people at 10:45am…) then she would be a better worker. Horrible customer service. I have experienced similar interactions with her over the past few years and have observed she responds well and services one culture of customer with respect but not all. I have closed 2/6 of my accounts with BOA due to the unprofessionalism of her and this branch alone. I have been with BOA for 17 years and will be thrilled once my accounts are closed. Do not reply back to me directing I contact your FB team to share the above statement. Implement long overdue training to your staff, discourage workplace romances and inform your employees they are required to treat all customers the same."

"Vivian at Riverstone Parkway branch has been an absolute pleasure. I returned back to the US from UK where me my husband and our daughter are starting our lives from scratch. She was excellent and very helpful assisting us with setting up our bank accounts and the today with our credit card application to help build our credit. Thank you Vivian for delivering excellent customer service! We look forward to seeing you soon!! Lizzy and Andy"