PDI Kitchen, Bath & Lighting Showroom 1021 Mansell Road, Roswell, GA 30076

"Totally disappointed!! Walked in the door with my family & neither of the 2 women sitting at the front reception desk spoke. We brushed it off until the next 2 customers came in & before the door closed behind them the ladies greeted them professionally then asked if they needed help & that’s what did it. The sad part about it is I’ve shopped here before & now I wish I hadn’t. I totally get it! My family vs. the other customers who came in are totally different ethnicities but being a business owner myself, everyone should be treated equally. I’ll definitely take my business elsewhere & to think I was about to purchase for 2 total renovations."

"Walk in the door two ladies, sitting at the counter under the big light didn’t speak didn’t ask do we need help.the minute some other people walk in the door that look like her she spoke and said all kinds of nice things.. and I’m actually a customer who has purchased many things from this location and was coming to purchase lights, bathroom, tubs, sinks, and toilets"

"I had a great experience at PDI working with Michael Pair this past month and again today. Given the supply chain challenges we are all faced with, Michael went above and beyond to investigate a variety of options for me for a kitchen faucet. He expertly answered a wide range of questions that helped me focus what I was looking for. You will find great customer service here!"

"The company showed top notch customer service. I had an appointment and was made very comfortable until my scheduled time. My Showroom Consultant at the Alpharetta location was Akilah. She was so sweet to listen to my needs and budget. Her experience in components, performance, warranty and installation really showed. She knew her inventory and availability and helped me combine products from PDI and an outside source that had a component that was available sooner and another that was part of the design collection that was not available direct. I really appreciate her expertise and educating me through the process. Thank you for going above and beyond."

"After such excellent service with our first house, we returned to Elizabeth Whitley at PDI for our second home. It's so refreshing to work with someone who is eager to help and find the best fixtures for our needs at the best price. She so willing to take the time to get it right. She listens to what you want and gives several options while covering every detail so you know every aspect of the item you're purchasing. She really knows her stuff and even went out of her way to make the timing happen for us. I can't say enough wonderful things about Elizabeth and PDI."