Cleveland Plywood Co 2700 20th Street Northeast, Cleveland, TN 37323

"Terrible customer service. I understand that products are delayed everywhere. I didn't mind that we ordered it before December and waited until March to get it. I do mind that we had to go in a few times to confirm that the order was even placed. So disorganized and focused on everything but the job. I do mind that it was to be delivered and installed for that day to come and go without notice. I do mind that when my husband called her that she said that it was a week behind but it will be delivered the following week but will not be installed. That week came and left us with no door. Here it is the third week so we call again. To find out that it had been in since 3-3-22 and she never put an order in for it to be delivered. Thousands of dollars later and days waisted because we were waiting on the door to be delivered that was sitting in a warehouse. Plus we had to pick it up and install it ourselves."

"I have used them several times on several projects and I have always come through for me. Great service great people great product, with that you can't lose. Especially when you throw in, reasonable prices."

"Don't let the name fool you, they are the area's best and fully stocked Building Supply Company. Highly qualified and trained employees with the best customer service around. Also if you need any type of door, they have a custom door shop on site."

"I have no other suppliers in Tennessee that have given my project managers the service this place does in such a new relationship. Unknowing I was one of the owners of the company he was supplying, one of their drivers delivered a load to my Pm's job site and never have I seen such customer service. I overheard him telling my PM after my Pm had thanked him that "our satisfaction was his main priority". Coming from a background of training and customer service this kind of reaction actually gives me goose bumps it's so rare! From an owner to owner good job whoever you are and keep up the proper hiring and training and we will be spending more and more money with you because your company has earned it so far! -Camp Holder @GreenForm Construction and solar"

"Great Service and Extremely helpful staff. They delivered materials to my house at no additional charge. Also picked up the remaining materials I had leftover for return. Prices on many items were even better than national chain stores. AWESOME!"