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Phone Hub
1923 Dawson Road, Albany, Georgia, United States
About the Phone Hub
Phone Hub is a premier electronics store located at 1923 Dawson Road in Albany, Georgia. We specialize in all things related to phones, including sales, repairs, and accessories. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect phone or accessory to suit your needs. Whether you're looking to upgrade your current device or need a quick fix, Phone Hub is your one-stop shop for all things phone-related. Visit us today and experience the difference at Phone Hub.
Photos of Phone Hub
1923 Dawson Rd, Albany, GA 31707, United States
Opening hours of Phone Hub
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
Closed
Reviews of Phone Hub
"If I could put 0 stars I would! I went in and asked the lady if I got a battery from here how long would it last. She said 2 to 3 years. They sold me a battery that only lasted for 4 months. The lady told me that a diagnostic wouldn’t cost anything and that when they found what was wrong with it she would give me my options to fix. The next day another person called and got my passcode and told me that he didn’t know why she told me that and that it would cost me money for the diagnostic and that it was my fault that the battery was not working. Said they don’t sell defective batteries. They don’t give a warranty battery because they probably do sell defective batteries which in my case I’m sure they did. I’m not even sure they even changed my battery in the first place and just said they did and charged me. Won’t be getting any of my business anymore!!"
"They did not fix my boyfriends screen. My bf came in about 4 days ago, paid to get his screen fixed. They fixed it, it worked for about a day, then has black on the screen display ITSELF, there is absolutely NO physical damage that my boyfriend made to it. We take it up there, and the man claims the frame is bent so it has to get a new screen. May I remind you his screen was NOT bent when he first came to get his screen fixed. I bet they bent it !!!! what a bunch of greedy who just want to take money! they tried to charge him for it!!! AGAIN."
"Their service is very poor, unprofessional and they do not know how to communicate with their customers on updates regarding their devices. I was out of work for 2 weeks due to them just needing to fix my screen on my laptop which later on they seemed clueless and were creating more issues with my computer during the time they were only supposed to replace my screen. There were issues where the screen wasn't even showing anything on my computer and my keyboard was not working. The whole time they had my computer I had to call in every time to get an update and it was the same thing over and over again. That they were waiting on the part to come in, that it will be ready in a few days, oh we don't get packages on Saturday and oh the guy that works on the computers is out but will call you back. It was a mess and I felt the entire time that I was just getting the run around until finally I went up to the shop and had sat there for maybe 2 hours and still my laptop was not fixed and they expected me to give them more time when literally it was going on another week without being able to work. I work from home and I explained to them that I needed my computer to be able to work before I left my computer in their hands thinking they know what they are doing. I finally decided to take it somewhere else that specializes in computers. Phone hub is only for working on phones only they shouldn't be fixing on any computers if they do not know what they are doing. My computer had a touch screen and everything and Vic from PC Division got my computer back looking and working like brand new and he was reasonable and was able to understand my issue. If you have any issues with your computer I recommend you go to PC Division and don't waste your time going to phone hub. I wish I would've known this in the first place before going to them."
"I dropped my phone and my screen went out. I came in to get it fixed and Demeterious had top tier customer service that I have seen in years! I had to wait a hour for repair, which was expected, no complaints there. He also made sure I had a cup of cold water to drink while I wait. What took the cake for me was that my phone was disabled after service and unfortunately my payment method was through my phone. After multiple attempts of trying to figure out what I can do, Demeterious step right on in and help guided me through another way to pay for my service. I’m thankful he did, had he not I would have had to wait another hour just to pay. He went above and beyond the call of service and I’m so appreciative for him! Y’all got a great employee! Make sure nobody kidnaps him! Thanks Dee and Phone Hub! And he also got my FaceID and Audio Back working after months of being out."
"I want to give a big thanks to Mrs. Laural and the staff at this location. I had a issue with a phone and this location went above and beyond to find out what was wrong with the phone. After a short period of time the phone was replaced with no charge as well as a few bonus gifts. I am going to recommend any and everyone I know about their excellent service. I am forever grateful that the issue was resolved in a timely manner. This place will forever be my go to store for all my cell phone needs, accessories, and etc. I love the staff they are nice, very engaging, and actually care about their customers and satisfying their needs. Highly recommend!!!!! 10/10 all the way across the board."
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