Usery's Associate Store, LLC

"Not very informative. Not wanting our business apparently"

"Tried to buy a mower. They tried to charge me 500.00 because I had a finance company paying a thousand dollars out of 5000. I had cash for the other 4000.00 they paid the company I bought from with corporate credit card. I spent 7200.00 6200.00 cash and 1000.00 on a corporate credit card."

"Very poor service. Bought my lawnmower here expecting good local service. The first time I had to take it in, service was great. Not this time. They’ve had my mower for almost 6 weeks and have apparently done absolutely nothing. Every time my wife calls she gets a different story, has been told someone will call her back and they never do. Called last week for an update and was told the mechanic said he was working on it that day. Now a week later called again and was told the mechanic said he would “look at it today.” I’ll be picking up my mower today and will take it somewhere else."

"Went there for parts for my chainsaw. The lady was very helpful and knowledgeable about the parts. They will get my business again."

"Took lawnmower there due to warranty work... had my lawn mower for over 2 weeks, work was done but wouldn't give me my mower because the people they were in contract with hadn't paid them yet, the people had already told them and given paperwork that they would get paid but didn't want to give me my mower until I got police involved and got on phone with the warranty people to send them all kinds of paperwork proving (even though they were in contract with them) that their payment was getting mailed out .. the woman who works up there became rude as did mechanic who brought my lawnmower out and said we could load it up our selves without showing that mower worked properly, refused to give any paper work showing what was done also.. not satisfied and won't get our business again as well as any of our families business and our friends business...hope they lose their contract for warranty work since mechanic said he didn't care if he had their contract or not and they also hung up one the warranty people 3 times after warranty people let them know they were holding my lawn mower hostage!! Not a good way to handle business...."