B & Bee Appliance & Refrigeration
Alpharetta, Georgia, United States
About the B & Bee Appliance & Refrigeration
B & Bee Appliance & Refrigeration is a trusted general contractor located in Alpharetta, Georgia, United States. With over 20 years of experience in the appliance repair business, we offer top-quality service for all major brands and models of appliances for both residential and commercial properties.
When your appliance breaks down, we make you our #1 priority. Our team of professionals is dedicated to providing fast, affordable, and reliable service, with fully stocked trucks to ensure quick repairs. Whether your refrigerator isn't cooling or your ice maker isn't working, we have the expertise to help.
We specialize in repairing a wide range of appliances, including washers, dryers, ovens, dishwashers, refrigerators, ranges, freezers, microwaves, ice makers, garbage disposals, water heaters, and more. Schedule an appointment online and save an additional 20% off your service. Trust B & Bee Appliance & Refrigeration for all your appliance repair needs.
Alpharetta, GA 30004, United States
Opening hours of B & Bee Appliance & Refrigeration
Monday:
07:00 - 23:30
Tuesday:
07:00 - 23:30
Wednesday:
07:00 - 23:30
Thursday:
07:00 - 23:30
Friday:
07:00 - 23:30
Saturday:
07:00 - 23:30
Sunday:
07:00 - 23:30
Reviews of B & Bee Appliance & Refrigeration
"Excellent customer service, reasonable prices and perfect repair! Kudos."
"The seem appealing because they are open late and answer when something happens at night. Fridge died on Tiesday night. Repairman came Wed 3 hours late. Misdiagnosed the problem and charged a $300 deposit. Called on SATURDAY to say our part wouldn't even be in until the next Monday. We got another man (Clyde Johnson) to fix the fridge in 2 hours for half the price. Now no one will call us back or give us any answers about giving us our money back even though we didnt use their services. Total rip off and unable to speak to anyone in charge. 10/10 never use them. Maybe a manager will see this and actually call me back."
"Technician was a sales man....totally ripped me off. Price was way too high. I checked around the next day for a compressor and freon and I have to say I was totally ripped off. The freezer is still not fixed. Awful company just about sales."
"If I could give no stars, trust me I would have. From one business to another, extremely unprofessional. We called B&BEE Appliance (or now they also call themselves Atlanta Appliance) to have our dryer looked at and possibly fixed since we have used this company in the past and had success. When we called a woman answered the phone and quoted us $14.99 to come out and take a look at the dryer, and if we decided to have it fixed the $14.99 fee would be waived and we would just pay parts and labor. We told her we would call back in a few minutes once we got the approval to go through with it from our corporate office. We got the approval not 5 minutes later and the SAME woman answered the phone and told us that management said the price to come out and look at the dryer was actually $24.95. Confused we asked to speak to management, at which she said she was the manager. We then asked her why she first told us one price and not 5 minutes later she quoted a higher price and then told us that "management" had told her she was wrong, when she is indeed the manager. The woman then hung up on us. We called back two more times with our office phone hoping to get someone else and she kept hanging up on us. ALL of the different phone numbers listed on their website all lead to the same women. Rude and terrible customer service. Not to mention that on their website it clearly states $14.95 as the fee to come out and look the appliance. We chose to take our business elsewhere, I suggest you do the same."
"The woman on the phone was most helpful in booking the appointment on Mother's Day, no less, and then called me when someone was available earlier than expected in my area. Prompt service and a quick fix to my problem at a reasonable rate. I highly recommend them!"
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