Geek Squad 2703 Georgia 54, Peachtree City, GA 30269

"These guys are the WORST. I think they have one goal: do as little work as possible until their shift is over. I can’t believe how little they care about their customers."

"Definitely not all their folks are this way but the last guy we tried to work with was pompous, rude, and is doing a disservice to the company. It also can reflect on Best Buy. We won't be back."

"If I can give a zero I would do so happily..I took my 3 year old Dell XP 13 laptop for repair..The laptop was working but I was getting a unusually Find Charcter pop-up widow.The guy took a 1 minute look at the laptop and told me the laptop was cheap and would cost me $200.00 to repair, and I should purchase a new one. He never asked about the problem I was experiencing. How old was my laptop or if I wanted to pay for the repairs. I felt disrespect, and poor customer service."

"If I could give negative 100 stars I would. My iPhone was having issues and so my husband took it to geek squad to fix it. After they “fixed” it they gave it to my husband but the screen went blank. When my husband showed them they took the phone and told him they would fix it. They asked if we have iCloud and he said yes. However, they never said they would wipe my phone and did not explain what they were going to do to my phone or what was wrong. Well, they wiped my phone and all the photos I have of my daughter and family that I will NEVER get back. When my husband got home he showed me and told me what happened. We went back to the store and asked to speak with a manager. After explaining the situation and asking the manager of there was anything he could do he said probably not and went to the back for probably about 10 minutes and another manager went back with him for another few minutes. When they came out, they were incredibly rude and told me they had video footage of my husband coming in and that they asked if they could wipe the phone. They also said they spoke to the person who fixed my phone and they said that she said she asked. They claimed that because they asked if we had iCloud that was them getting permission to wipe my phone. Again they never said they were wiping my phone and when we went in to ask. The two managers we dealt with were incredibly rude and had a very bad attitude."

"Great service from Sidney in auto installation department. He was professional, thorough, friendly, and explained everything. He installed a radio in my car a month ago. When I began having electrical issues, I took it back, Sidney took out my radio, re-installed it to ck all the wiring. Very thorough!! I highly recommend this Best Buy, Geek Squad."