Best Buy
2703 Georgia 54, Peachtree City, Georgia 30269
About the Business
Best Buy is a leading electronics and home goods store located at 2703 Georgia 54 in Peachtree City, Georgia. Our Home Experts are available to help with everything from setting up a home theater to designing your dream kitchen. With a variety of open-box items available at discounted prices, you can save money on the tech you love. Apply for a seasonal job and enjoy an employee discount on our products. Visit our in-store showrooms for expert advice and premium products. Our Microsoft experts can assist you with a full range of Microsoft products and accessories. Let our Autotechs install your new car electronics hassle-free. Our certified Apple device Agents are available for servicing and repairing. Trade-in eligible items at most stores, including mobile phones and tablets. Explore the possibilities of Google Home voice assistants and Alexa to control smart devices in your home. We are here to help you with all your electronic and home goods needs.
Photos
Contacts
2703 GA-54, Peachtree City, GA 30269, United States
Opening hours
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews
"I want to praise Associate Mr. Chris at the Checkout/Store Pick Up line as he has always given me excellent customer service every time I go to this location. I went to Best Buy yesterday to pick up an iPad I purchased online and when I got there, he greeted me with a friendly smile! Thank You for the excellent customer service!"
"We bought a TV at this store which was supposed to be delivered on the 9th and they never showed up, nor called. We had to call to find out that Best Buy rescheduled the delivery. They did not show up or called for the second appointment that they made. No one can help in customer service, neither can the store manager, because the order is “in transit” and they said we had to wait 24 hours to be able to cancel the order. We went back to the store 48 hours later to follow up and the manager was not there. When we asked who was in charge today, they told us that “Marie” was right under the store manager and she is in charge. Marie has no business dealing with customers. She has quite the demeanor! She just said “Brad would have to call us back” without even listening or looking us in the eye. She is unhelpful, unwilling and ineffective. Then she went back to running around the store trying to look busy and mistreating the employees. When the employee who was actually trying to help us, called her on the walkie talkie to ask a question, she, again, refused to help. She said that we would have to leave our number, without even listening. I went back to ask her who was in charge in the store and if she wasn’t even going to listen to us to see if she could help, she, again, said that we would have to leave her our number, without actually even asking for it and turning her back. As I got irritated and frustrated (because at this point I can assume that Best Buy has stolen my money), she warned me that she would have me kicked out of the store! The two stars are for the rest of the employees, who are really nice, but apparently, Best Buy has them set up to fail in a system where they don’t give them the empowerment or tools to be able to help the customers. And they can’t count on “Marie” either."
"Re: Order# 1123334295008. I had a scheduled wall mount installation of 2 tv’s on Dec. 6th with a revised window of arrival from 1pm to 5pm. The Geek Squad was a no show at 5pm so I called customer svc at 5:01pm and was told they were on their way to my house, which was a lie. At 6:13pm I called customer svc again and was told they were on their way; another lie. They never showed or contacted me. Customer service evidently is told to lie to customers about the arrival of installers when they are late or will be no shows. I never heard any communication whatsoever from Best Buy/Geek Squad until I received an email on Dec. 11th telling me it was “time to schedule an appointment”. How ridiculous is that!! How hard would it have been for the Geek Squad to have called or texted me about not being able to show at my house that evening. Our entire day was wasted. I have now cancelled the order and am expecting a credit of approx. $740. I was able to get another installation company to do the job for $300 yesterday, and they did a professional job and continuously communicated with me about their arrival time. I will never use Best Buy/Geek Squad again."
"Great customer service AJ helped my sister with her television purchase the day after thanksgiving and I purchased a magnetic phone holder for my car. AJ was very helpful with the television purchase. My sister was indecisive and he explained the differences with patience. Barbara"
"The people that work here are awesome and very helpful. 3 stars only because of the pricing policies. Wanted to get a new stereo for my truck, deck was $300 with "free" installation. Total out the door after install, $800."
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