Furniture Mall of Georgia

"I looked for bedroom furniture in almost every store. We accidentally landed here. They have vast selection of furniture. We bought it and by the time we reached home furniture was delivered. That was amazing. No pressure to take reviews etc. Pretty simple, loved the whole experience."

"Jessica, delivery manager, is very unprofessional and rude. She also will not even attempt to reschedule , will take your delivery fee and not attempt any resolution. Sales people will tell you whatever they want to get the sale and then Jessica will throw them under the bus. Jessica has zero managerial skills and even less customer service skills. Do NOT buy from here. BBB review In process."

"Do NOT do business with this establishment. They have a “no refund policy” and expect for you to pay for a product that you do not receive. We ordered a king set that was supposed to be delivered that week. The day of the delivery we were then told they didn’t have the product in their inventory and that we should expect it two weeks later. Never received a call or notification for the second delivery date. When we called to find out about the furniture and when we should be expecting it, they told us 1month to 4months time. As any customer can and should be entitled to, we asked to cancel the order and be refunded the money that was paid by credit card. In return they charged US, the customer, a $60 fee to be refunded for a product we never received. Long story short we paid them to take our money, waste our time, and never receive the furniture. Terrible customer service and no accountability. Better off going to a franchise."

"Considering I did have my furniture on layaway for a considerable time with this company, I appreciated that they worked with me but the company moved from Kennesaw Ga and I began dealing with another person by the name of Lu at work he Duluth store. She’s a nasty little something.Claim that she sent the furniture out and the driver told her I wasn’t home. That was a lie because if any stranger knocks on my door my dogs goes nuts. It took me from November to March just to get all my pieces. She doesn’t listen and over talk you. Sent the furniture out on a day that I told her that I would be working. It so happens my son had stopped by and let them in. When they delivered they broke a piece. Another day was scheduled for when I would be home. No show. I called and Lu said that they would deliver the following day at 12 noon. Here it is almost 3pm, NO SHOW. I called Lu about it and she hung up on me because I was telling her that my two off days went to shots and I couldn’t make appointments I had. Remind you that I paid for delivery."

"Lots of nice pieces here. No frills display and poor lighting in the showroom. Gorgeous selection of chandeliers. Service was ok. Someone asked to help me several times. I didn't buy anything but I might consider it. Prices seem to be standard. No particularly good deals to speak of. I'd say on par with American Signature or Ashley furniture."