Staples,

155 Cherokee Place, Cartersville, GA 30121

"Yetta the employee there was wonderful she was very helpful, patience and so friendly. This matters as a nursing student she directed me to what I needed quickly and offered to assist in anything else I needed. Thanks to her my day was wonderful"

"Diamond the new store manager at this location is doing a phenomenal job. Her personality is very welcoming, and professional. I've seen her deal with the needs of the community in amazing ways all in a spirit of excellence, and grace with a super positive attitude. This store location has turned around completely because of her quality work ethic and genuine friendly and welcoming personality."

"DO NOT ALLOW THE TECHNICIAN AT STAPLES NEAR YOUR DEVICE. I took my laptop into the store in Cartersville to have a new battery installed. The technician could not figure out how to open the laptop for about 15 minutes. He bent the side of the laptop when he finally open it. When I got the laptop back after installation, it would not work. I took it back and he claimed I needed a new hard drive (after initially saying the hard drive was fine) and proceeded to tell me he wasn't sure how much data would be lost. I was astounded at the lack of competency. It does not help that the technician indicated that Staples was responsible. I'm sure this situation will seriously and negatively impact my work, as well as my personal activity."

"I've been here several times this year and each time experience has been worse than the last. Customer service and training is extremely bad. I've been told to pay extra to expedite a printing service when no other customers have been waiting and that if I didn't, my printing order would be ready tomorrow instead of within the next 2 minutes which is all that it would take to print my order."

"Visited Staples. Great remodeling. Store clean. Good greeting at front door. Well organized products. Prices competitive. Employees working customer service in the copy department need to work on customer relations."