Bank of America (with Drive-thru ATM)

"They should close down this location. Very poor customer service. Unacceptable wait times. They instruct 99% of their members/inquiries that “You can go online and initiate the requests by yourselves“… well then what is the use of having a physical branch when you are not able to provide services when needed. Very disappointed. I made several calls to their phone center too but no help, both teams (location & phone center) directed me to each other, pointed me to contact phone center or go to the location in person. I’m am so so unhappy. I will switch to another bank soon."

"I visited this place not too long ago to open my first debit account. Johana was very helpful and was very friendly and guided me through the entire process quickly and effeciently. She guided me through everything I needed to know and left me with no questions. A perfect worker and a great person overall. Nothing but the best from Johana and will look forward meeting her again upon my next visit."

"I visited this branch to open a checking account with my husband on 12/4 Monday. Actually, he had a bad experience here so he wanted me to go to another branch. We just walked in without appointment and very luckily we met Ms.Johana Cedillos. She was very professional and extremely skilled banker we’ve ever met. She was also very kind to us and helped from A to Z what we wanted. We were very impressed and will refer her to our friends and neighbors. Once again, thank you very so much Johana!"

"I brought my son to your bank to apply for a credit card. It's quite inconvenient for us, as new immigrants who don't speak English, to handle anything. Fortunately, we had an appointment with a young and beautiful business manager named Eudora, who served as our Chinese translator. Her professional and efficient guidance, along with exceptional handling skills, made the process smooth and enjoyable for us. I plan to open another account at their bank when I have some free time."

"Went in on 08/26/23 which is a Saturday and it was busy. I got in line, but noticed Amber attending to customers. I asked her a question after she finished helping other customers waiting to be seen. She realized that my reason for going to the branch was something that could be completed quickly (with verification) and assisted me. I was in/out of there within minutes. Thank you for helping me, and for taking the initiative."