Tiki island Bubble Tea Cafe

"All new locations have thier growing pains. Last two times I went in, the service was great! Simple Thai milk Boba tea was fantastic, which is my litmus test for all Boba shops. Will look forward to trying everything else over time!"

"Drinks: missing many items. No tapioca pearls. No coconut pearls. Really sweet. Unable to customize much. Didn't turn out good. However out of 5 drinks the blue lagoon lemonade was good. 4 others not such. Service: cashier was unsure of how to use the register. Questioning how to make drinks. Atmosphere: awesome look just beware of small objects and sand all around the walls and room if you have small kids with you."

"Vibe was good, it was nice inside. The Tapioca boba wasn't available. This changed what I was going to get. They were also out of cheesecake. But the cocoa berry bowl was good, I thought it would have more chocolate tasting, But was more of a smoothie with fruit on top. Strawberry kiwi lemonade was the winner drink today. Beach bum was a bit too sweet. Atmosphere was good, service was good just a little slower."

"A tropical escape. The staff is super friendly. Our daughter has a food allergy and the staff took extra precautions to ensure there was no contamination. The drinks and food are delicious. Perfect if you ever need to get a quick beach fix."

"First impression, it looks great. The decor is stunning, lots of great spots for unique pictures. On the floor they added little “beach” areas where theres sand, stones and shells. Any parent would probably stress about their kids getting into it…I know I would At first customer service was nice, very casual. I wanted to thoroughly look through the menu so I took about 5 minutes to read through everything. I placed an order for 3 drinks total. 1) An Isle of birds under the category of frui-teas for $5.75. I give this drink a 2/5, it tasted more like syrup than mangos, the popping pearls were a nice touch but I couldn’t taste it since the flavor of the syrup tea was so strong, and the mango chunks were pretty hard. I wouldn’t order this one again 2) sweet sand dollar under the category of oddi-teas for $6.50. I give this drink a 3/5. Taro has always been my safe go to drink, but this one tasted very watered down compared to every other place that makes taro beverages. The drink itself was only 2/3 full with ice and boba, and the rest was whipped cream. I wish it had more taro and less whipped cream 3) Kiwi sunset under the category of lemonades for $4.55. This drink was a 4/5. I requested blueberry popping pearls to be added to my order. Without the popping pearls it’s decent lemonade. Except I had a stem in my drink. Total spent was a little over $18 The part that disappointed me was the treatment towards staff members, lack of professionalism, and time management. It took 15 minutes for my order to be completed. As I was waiting, the woman who I assume is the “boss” was rudely telling one of her employees to sweep the store. So he goes to sweep, and after 5 minutes I noticed she was just really aggravated with him as he was doing his job. When he tried to tell her something she just yelled at him “you need to stop yelling at me” as they went back and forth, it was obvious she was picking on him. There was another female employee, who seemed like the bosses sister/best friend that pitched in and it seemed like they were both picking on him. All of this happened in the front where customers can see…and as the boss lady was handing me my drinks…very unpleasant and unprofessional seeing that. Any issues need to be resolved and kept in the back. Customers should not be involved in work drama in any way. And if that lady was a boss, she needs to learn patience. The other employees seemed ok in work attitude, way too casual to the point where it felt like they were having a hangout and forgot that there were customers. from what I could see there was the boss, her friend/sister, and 3 other employees. Hopefully over time whatever drama happens won’t be in front of customers, the time to make drinks isn’t slow, and they step up the customer service."