Starbucks,

4270 Athens Highway, Loganville, GA 30052

"The Barista (curly black hair, white male) was very rude when I asked him about the sizes. Gave me the WRONG size and then told me that this was LIGHT ICE when you literally can’t fill the cup anymore."

"I have a pet peeve about cashiers sitting my change on the counter and that was my experience here today. On top of that the counter where drinks are being made is dirty along with the lobby area and rest of the counters. Lastly there are supplies/inventory being rolled in the front door right through the lobby on several dolly’s causing customers to have to move around in order for the delivery persons to pass. Better management is needed."

"This location is amazing. The team works cohesively and makes drinks exactly as ordered. The service is friendly and quick. I have never had a bad experience here and stop by often."

"I've submitted a more detailed account of my experience to corporate. I'm only posting here to caution other customers: If you're forced to interact with the curly-haired, white, male employee with a beard, consider recording your interactions. Especially if you're a woman. I have regularly visited Starbucks for over 26 years. My visits have trailed off lately because of this location. Most of the employees are very nice; it's typically just a quality control issue. I'd NEVER complained or asked for a remake before today, because I appreciate that most of the employees are really trying. However, today I encountered two male employees who were extremely nasty. I ordered the shaken iced brown sugar almondmilk latte, as I often do. I just ordered one yesterday. Today it was undrinkable. Not only was the espresso terribly burned; there was definitely no brown sugar syrup in it. I tried mixing it. There was nothing. I went back inside and meekly said, "I'm sorry, can you add the brown sugar syrup, because I order this all the time and I know it's missing." The white man with a beard and curly hair became EXTREMELY nasty. He snapped, "WELL WE CAN MAKE YOU ANOTHER ONE." I again meekly said, "I don't need another one if you can just add the syrup to this one." He snarled, "WELL, you already DRANK from it so WE CAN'T TOUCH IT." And bellowed, "WE'LL MAKE YOU ANOTHER ONE." Even the female employees around him looked uncomfortable and the other customers were staring. He also didn't even know that almondmilk is standard for this beverage, so I'm not sure how he has developed such a sense of superiority. The attached picture is of the remake. Look at it: Does that look shaken to you? Clearly they're punishing me for asking for a correction. The espresso is even more burned than the first one. I've been a coffee drinker since I was a little kid, because that's the norm in my culture. For me to say that a coffee drink is undrinkable, it has to be extreme. I don't know for sure who did the remake of this beverage. It was slammed down in front of me by another man (with dark skin, not to be confused with the third man who has medium color skin and a buzz cut); but I can't guarantee it was made by him. This is unfair not only to the customers, but to the other employees who exert so much effort trying to create positive experiences and doing the right thing. Nobody deserves abuse like this, regardless of whether they're getting paid or doing the paying."