Dunkin'

"The bagel I ordered was like a piece of petrified wood! I couldn't even bite into it. I would go back and return it and get my money back, but I'm already at work. Of course no one is answering the phone as I'm trying to call and alert them of my dissatisfaction. So disappointed and now hungry."

"I must say every time that I come here I get good customer service with a smile order is always correct and a wow to the speed of service I walk in and I walk right back out with my order done correctly with a smile you can’t be that thank you team for truly For helping me start my day off so great"

"Time and time again I have tried giving them the benefit of a doubt. And time and time again have they failed to make basic orders. Today I order an iced latte with skim milk and they gave me just skim milk with vanilla flavoring. The fact that this was allow to be done is absolutely ridiculous. I have had rock hard croissants, inedible bagels, and missing items constantly. I have worked at multiple fast food restaurants and have never seen one this disorganized."

"This place has gotten tons better, both in service and food quality. In the past, they'd given me milk when I requested almond milk, etc. The past two or three visits have significantly improved my view of this location. The woman working the counter took the time to make sure my order was entered just right. The guy working the grill made my order to specs but also turned out a great breakfast sandwich. The latte was super creamy and smooth. Drive through times have also improved, along with accuracy. Overall, I'm so glad this DD location has stepped up its game. If you're hesitant given past reviews, I say - give it a try now. They look like they've listened to comments and have responded!"