Dunkin'

"Ordered 4 jelly, 4 cream, 4 Boston, 4 cupid online and paid. At pickup, informed that cheerleaders had come in and taken all the jelly and cupid so forced to pick from the dregs that were left over. AFTER paying. WAS NOT REFUNDED the difference between cupid and sprinkled. All dozen donuts were stale at 930am. Paid $7.50 for two packages, 8 snack size, strips, of bacon and received 4 PIECES of bacon. One container had a single slice. Easily worst donut experience of my existence. If you as a business are going to take my funds for an order, don't sell what I've ordered paid for and replace it with yesterday's donuts. This is why people go to Krispy Kreme."

"Stopped in to buy two 1 lb bags of coffee beans. Sign above coffee beans says 1 lb coffee for $8.99. So I grab two bags and head for the register. Nice lady at the register rings my coffee up for $9.99 each. I step back from the register and pull my phone out to quickly check the math and sure enough, each 1lb bag of coffee beans rang up at $9.99 each. Then, someone who I thought was the manager tried to sell me on the fact that there was a special on coffee beans that were three 1lb bags for $2100. When I knew that wasn’t accurate, I kept my two bags of beans, took a picture of the sign (attached) and took out my phone calculator and showed him each bag was charged at the $9.99 price. He then told me that the “manager” will be in tomorrow morning and to keep my receipt and take it up with the “manager” tomorrow. I understand it’s only “2 bucks”, but I would stay away from this establishment. Either they are displaying inaccurate pricing to grab your extra dollars, engaging in false advertising or flat out refusing to work with their customers to help make things right by telling them to come see the “manager” the following morning? For something this small, I guess I’ll have to take my business elsewhere."

"Stopped by this Dunkin this morning at 6:55 after placing an app order. Pulled up to the speaker/menu and told them I had an app order. "pull around" is all I got. Pulled up to the window where I waited for about 4 minutes for my food. While I was waiting no one came to the window to greet me because the girl wearing a Roswell soccer jacket was too busy scrolling on her phone to even come to the window and say good morning or your food will be right up. No I sat there wondering if they were even working on my order. When someone finally came to the window, the window was opened, a bag was shoved in my hand with a "Here you go" and the window was shut again. The food was cold and they almost got the items placed between the bread for the sandwiches. Dunkin you need to do better with your employees if you want to keep customers!!"

"Usually have never complaints. Always quick through the drive thru and employees are nice. This morning I ordered my usual however the hash browns were cold right out the gate and the sausage egg and cheese sandwich had no sausage. I didn't take notice until I got to my work which is about 15 minutes away. A little disappointed about this experience but I know it was just a one off"

"My nephew loves your doughnuts. This is my favorite DD location. The food is consistent and my order is always correct. They are busy in the mornings but the line usually move quickly. I recommend trying their wake up wraps. My favorite is the bacon, egg and cheese."