Starbucks

"Only one person working…. Taking orders, making drinks, making mobile orders etc. Girl was not rude but clearly overworked. They need more help at this location!"

"The customer service is awful. Nothing wrong with drink, but no hi or hello. I waited at counter with no indication of my existence. Not a “will be with you in a minute” just silence. Eventually, when worker did help she was not apologetic or even friendly. There seems to be no sense of urgency either. Management needs to fix customer service."

"I have a picture of the guy I went there today at 6:40 in the morning And whoever that guy is, that makes the drinks is extremely slow never greeted me when I walked up. I was the only person standing there for literally five whole minutes and he didn’t even attempt to ask me what I wanted nothing he just kept walking around on his phone. Finally, I go excuse me and he turns around and go sorry I was making a drink when you have your phone out. No you’re not making a drink and when you’re walking like a turtle and my grandmother can walk faster than you and make a drink and she’s got a steel rod in her back, then that is sad This is the closest location to my job and I am tempted to go over to Dunkin’ Donuts now at least I know I will get service immediately and not have to stay there for five minutes and watch you play around. Customer service and needs to be fixed immediately"

"This is by far the worst Starbucks I have ever been to. There is an extreme wait every time. I order ahead and show up 20 min after it says it will be ready and it never is. The drinks hardly ever taste right. The employees have a poor attitude and are constantly complaining about how corporate says they are “overstaffed”. I do believe they are when one person is making drinks for everyone and there are 6 people standing around."

"I don't understand why 98% of the baristas seem so angry. They never speak. They act like making your drink is a chore. One shook her head as she was making my drink, as if it was too much for her. I try to come in there with a positive attitude, but it is definitely not reciprocated. I understand that everyone has rough days and might be frustrated, but they're like that every single time. Now, I can either match their energy the next time I go, or just go to another Starbucks. I think I'll choose a different Starbucks."