Paula's Boutique on Broad

"Vile human beings. How and why Romans allow this place to take up space in their beautiful town is beyond me."

"I rode by this establishment on Thursday night and because I was going to be in town on Friday I said would visit them. I was so happy to visit and was amazed at all the stuff that they had packed in that store. I walked in and was just looking at all the items and has planned on purchasing a hat, but I walked to the back of the store to look at the shoes, and then all of a sudden I see a man with a gun in his hip and an ear piece in his ear. Like he was really looking for a pair of shoes. I felt like he/they were trying to intimidate me but that didn’t work. I continued to walk around the store letting them know what they were doing and that I wouldn’t be spending my money in their establishment. Like I really wanted to steal the clothes that they get from China for a little of nothing and then mark the price up extremely high."

"WARNING: THIS IS A LONG ONE! It's sad that I experience disrespect from Paula inside and outside her store. It just shows what kind of person she is which is everything but for the Lord as she "claims" to be. I went into the store with my mother to which we were followed and trailed the entire time we were there. There wasn't much customer attention during the time we were their and we may have been 1 of 3 that were in the building in the moment. ALL of her employees including Paula herself were watching our EVERY move with other people being present and shopping. She kept interrupting me and my mom spending time together cutting us off approximately 3-5 times asking "Ya'll finding everything alright??" We responded every time letting her know we were fine and just looking. She also stopped by one of my jobs (won't list the name for privacy) to have dinner with her husband and I greeted them as soon as they walked in asking how they were, to which they went straight into their order....okay that's fine, maybe she didn't hear me. I took her order then she said she had a togo order and she asked if she needed to place it with me or...and I responded letting her know that the station next to me "would take care of her with that" I start to read back her order to make sure I had everything correct and as I'm looking down she looks at her husband then up at me and with an attitude, responded, "I'M PLACING IT HERE I DON"T WANT TO DO ALL THAT WALKING BACK AND FORTH" and I responded to her letting her know I personally had no idea on how to put in such an order on top of a dine in order because I was still in training at the time. I asked her "So do you want your food togo?" she responded "I'M JUST GONNA EAT IT HERE I'M JUST GONNA EAT IT HERE." alright Paula. I finished ringing her up and my receipt paper stopped printing which only escalates the situation to which my manager comes over and asks if I'm okay and I let her know I wasn't and walked to the back to diffuse. My manager later followed up with me after she finished taking care of them to make sure I was truly okay and not-too-shaken-up. I let Paula know it was my pleasure serving her and she did NOT take well to that. Paula, your personality and your attitude is NASTY and distasteful for you to be in the customer service business. You have some work to do on your head and your heart. Your outfits are brighter and more vibrant than your character. The one star is for the nice young lady you had working for you that gave me some sweet advise on a purchase I shouldn't have made after that experience. I'm all about small business owners but Paula's not one of those I can continue to support."

"You Miss Paula are not a Godly woman. You claim to be for the lord, but the way you and your husband treat customers says otherwise. i was just in your shop this past weekend and was treated with nothing but disrespect. i also don't like the fact that your husband feels the need to threaten people with a gun with their doing something wrong, licensed or not. if you plan on keeping your business open i suggest you start treating your customers with kindness. Good Luck because you are absolutely going to need it."

"This is a great local place for unique and local themed items. We did some Christmas shopping there and the service was truly excellent. All the young ladies that assisted us were pleasant and helpful. They also have a lot of personalized items and items themed with local schools and mascots. It’s a welcome break from the chain and big box stores."