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United Digestive
10 Glenlake Parkway Northeast, Atlanta, Georgia 30328
About the United Digestive
United Digestive is a leading health institution located at 10 Glenlake Parkway Northeast in Atlanta, Georgia, United States. Specializing in digestive health, United Digestive offers a wide range of services and treatments for gastrointestinal conditions. Their team of expert physicians and staff are dedicated to providing high-quality care and personalized treatment plans for patients. With a focus on patient education and advanced technology, United Digestive strives to deliver the best possible outcomes for all individuals seeking digestive health solutions.
North Tower, 10 Glenlake Pkwy NE Ste 900, Atlanta, GA 30328, United States
Opening hours of United Digestive
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of United Digestive
"Similar experience to a lot of other reviewers. Charged me $575 for a procedure that is fully covered under my insurance (sent them a written confirmation from my insurance ). They keep transferring me around when I call. At best their billing department is negligent and incompetent, at worst downright fraudulent."
"Horrible customer service. I was referred here but I can’t even make an appointment! They offer a callback option: but no one ever called back, and nobody answers the phone besides the call transfer operator. I’m very happy I couldn’t reach any one, Because these reviews clearly reflects what’s in store at this practice (Poor service). HARD PASS"
"horrible billing department / customer service. absolutely horrendous experience. I will try to never in my life go to any medical facilities within this billing network again. they are refusing to apply my down payment to my bill. the support reps stated only managers can apply payments. it's been two months of being tossed around between various team members with no action being done by them. management escalations for call backs do not work. you will never get a call back. the customer service reps are poorly trained by their managers. you will be so confused if you call in with questions. absolutely horrendous. this billing department is a joke. best of luck to everyone who has to call in."
"If I could give them a one star I would. Everyone is nice however what makes it egregious is the WAITING. You sit there waiting for them to see you completely at their convenience. I had to come back 3 times for a simple ultrasound based on a lack of thorough communication. It’s almost as though it’s done deliberately to make more $$ perhaps? Hate having to come to this place and waste sooooooo much time. They make you show up 2 hours early but you end up waiting about 3 hours! I have strong negative feelings about this place. I’m here now and guess what I’m doing….waiting. Been here an Hour so far"
"The care I received from Dr Bays and his nursing staff in the office and at the surgery center were wonderful! On the other hand I’ve been trying to get a refund on being overcharged on my co-pay when I went for an office visit back in September. The billing department agrees every time I call that I’m due a refund! The last time I called in mid November I was told it could take 5-10 business days. Ok it’s been over that! I’m at my whits end!"
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