Northeast Georgia Physicians Group Buford

"I scheduled a prescription refill. 4 days later I go to my refill appointment. They charged my BCBS insurance $ 1,700 for a refill. An billed me $190 for the visit. They coded it as a emergency visit and won't correct there mistake. No wonder I have to pay $1,000 a month for family medical insurance. I will never return."

"2 stars for NGPG Management since scheduling needs to get a plan. Beautiful facility. Convienent location. 4 star Polite receptionist. 5 star Professional nursing and lab techs. FYI- Plan to wait. Why ? Have no clue. Paper work done on-line and arrived 30min early in case. I did Have 4 more pages of detailed paperwork. Unsure why Incoupd not do on line? Appt. Time 10:45 arrive 10:15. Seen 11:25??? 2 star Dr. . He Came in 10min later and said hello. After 1 min. He turned me over to a intern? I’m a new patient! And billed as such. This is my LAST visit here EVER! Intern very polite. Just asked EVERY questioned I spent 15min in a waiting room filling out. 30+ min. Why ? Then A quick body exam, he exited. Then I waited on the doctor to return. For 10min. After 2min he said “contact us if you need anything”. I am charged for a DOCTOR and expect to see a DOCTOR. Also why can’t I pee and have blood drawn while I’m waiting 1hr for the “intern”. I will NEVER go to a NEGA group Office or hospital. Read their reviews. You all need to figure this out ."

"Lauren, who answers the phone sounds like she came straight from hell she just might be the devil herself Rude simply asked her a couple questions about some refills on medication‘s. She couldn’t answer so she hung up on me. Tried to call back several times she won’t answer the phone I asked to speak to my nurse or doctor and she said no they’re short today and then I should call back next week sometime! not sure how she still has a job there"

"I am always asked to arrive 15 minutes early. Dr. Shutte is always late. Very very late. The lab staff head is very rude; always worried about ending her day on time. The office has failed to send my mammogram orders two years in a row. The office has failed to forward my blood work results to my cardiologist. It is simply a very unprofessionally run practice. I will look for a new family practitioner. 6 years at NGPG and I have just had enough of them."