Richard Shelton 4095 South Lee Street, Buford, GA 305183647

"Very disappointed in the lack of service from Dr Shelton and the Longstreet clinic. After driving an hour for a scheduled appointment my granddaughter was refused service for a simple yearly check up because I was not the mother of the child even though she is in my custody 5 days a week. I had never been asked before to provide any legal paperwork for service. I am listed as the caregiver at all her doctors as well as hospitals. This info was verified by her mother over the phone to the staff but was still refused service. We have been going to this clinic since her birth and have seen several doctors there for anything from check ups to sick visits etc. not once has anyone refused service and I was even told I could bring her for sick visits, shots etc with no questions asked, where they can prescribe medications but not to a check up even though we have had 5 other yearly check ups. I have even seen Dr Shelton on several occasions so it was not a new patient visit. The hospital didn’t even question when she had MRI and possible sedation. The refusal to speak to the doctor, make any concessions and lack of understanding for a simple check was mind blowing. I will not return and hope that in the future they don’t treat other patients and families this way."