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Dr. Carla Y. Neal-Haley, MD
3200 Highlands Parkway Southeast, Smyrna, Georgia, United States
About the Dr. Carla Y. Neal-Haley, MD
Dr. Carla Y. Neal-Haley, MD is a reputable medical institution located at 3200 Highlands Parkway Southeast in Smyrna, Georgia. Specializing in various aspects of health and wellness, Dr. Neal-Haley offers compassionate and personalized care to her patients. With a focus on providing comprehensive medical services, including preventive care, diagnosis, and treatment, patients can trust in the expertise and dedication of Dr. Neal-Haley and her team. Whether you are in need of routine check-ups, managing a chronic condition, or seeking specialized medical attention, Dr. Carla Y. Neal-Haley, MD is committed to helping you achieve optimal health and well-being.
3200 Highlands Pkwy SE, Smyrna, GA 30080, United States
Reviews of Dr. Carla Y. Neal-Haley, MD
"This is not a doctor's office that you should go to if you value your time. It doesn't matter what time you make your appointment, you will wait at least 3 hours, before you leave. Secondly, if receiving your medication(s) in a timely fashion is something important to you, do not visit this office. I made an appointment to see Dr. Neal-Haley and brought ALL my medications to request refills, just as she requires. (She does medication refills through office visits only!) Over two weeks later, I am still waiting on my medication refills. Nobody, in her entire office, followed through with calling in my prescriptions to the pharmacy and as a result, my medications were never filled! I called the office on the telephone, to inquire about my prescriptions, and wasted an entire day, just trying to get somebody to answer the telephone! They do not even answer the telephones! Sadly, this is the 3rd time this same exact negligent error has transpired with my medications! Patients not receiving their medication(s) in a timely manner, is very serious as well as dangerous! So, if you care about: professionalism, competency, accuracy, efficacy, dependability, reliability, and trust, choose a different doctor's office. In this office, the left hand does not seem to know what the right hand is doing, and excellent patient care does not seem to be a point of paramount significance. After approximately 5 years of dealing with this office, my patience has depleted and I'm now looking for a new doctor. Unfortunately, I did not matter as a patient to this doctor or her office staff, so I am sure they don't care, and will not even notice my departure. All very disappointing! Nonetheless, for potential future patient(s), beware! To be forewarned is to be forearmed. Good luck!"
"If you do not have 3 hours to wait, do NOT go to Genesis health care. If you want your lab work completed properly, Do NOT go to Genesis health care. If you want your Dr to make you and your care a priority, do NOT go to Genesis healthcare. I’m in my second hour waiting just for a RX refill for migraine medicine. TWO HOURS and I had an appointment. Absolutely ridiculous."
"I do my best to support black and Latino owned businesses but this particular office is a true nightmare. The ladies in the front have violated HIPPA laws CONSTANTLY. They speak openly about other patients diagnosis and/or have no issue speaking to a patient about private matters in front of everyone. Before you go here, know that it’s literally an hour wait. I’ve made all of my appointments in the morning so I can be the FIRST but the doctors and the front staff feel their office gossip and coffee is way more important than my time. They have ZERO consideration for ANYONES time. They’ve misdiagnosed me as well. I’ve brought true concerns about my health to their attention but they prefer to ask me personal questions like how’s my marriage. This office is a true joke. I had great respect for Dr. Carla and her staff but now I tell everyone to run the other way. Her downfall will be this ghetto office. It’s a true shame but please DO NOT WASTE YOUR TIME HERE!!!!!!!!!"
"Dr. Neal-Haley is personable and takes the time to talk with you instead of "at" you regarding your visit. She explains test results and makes great recommendations on how to improve your health. I see her annually for my physical. I have been a patient for more than a decade."
"This place is a joke of an office. DO NOT WASTE YOUR TIME! My husband has had 4 appointments now to get a physical and has not been seen once! They either make him wait an hour and then tell him there is a problem or they don’t see him on the schedule. There is always an excuse. Told us insurance didn’t pay all of his blood work and we owe $500, but we are cash pay and never had insurance. That was another mistake on there part where they refused to see him but it was bill that we did not owe. Finally gave him his blood work and said oh your fine. But blood work was not fine! Needless to say a month and a half after his original blood work no doctor has seen him and we are finding a new doctor."
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