Wade Robert S MD

"He is the best doctor for children! Absolutely knowledgeable, kind and down to earth! We love him!"

"Very disappointing!!!!!!!!!! After 14 years of taking the 4 kids we have and few times having to wait at least 20,30 or 50 minutes even though we got there on time, today been at the Perry office for the first time for a well child check,we usually go to the Warner Robins office but this time they did not have availability so we arrived there 13 minutes late of the appointment time because we kept looking around at the parking lot where the office was as the sign outside is not very visible,when I arrived and said SORRY for being late and explaining the reason, one of the lady came from the back of the reception room and said that we would have to reschedule the appointment and they would not take us and she said we have been 15 minutes late, which is not true, I told her that my daughter had to leave school early and miss a test, my husband had to leave work an hour earlier and we had to come with the baby also all the way from Warner Robins, but still she did not accept any apology and I told her if that is the case I can not come back. My husband walked in as he was parking the car and did not understand when I told him that they wont take us for being 13 minutes late which in her words we were 15 minutes.He looked at the watch and said its not 16 minutes past the appointment time and I dropped my wife and went to park the car and walked back here, how come she was 15 minutes late? It hakes more than 1 minute to do all that and all this conversation, she just turned and said there is no excuse and wont take us. RESULT: I will find another pediatrician for my kids, it is not Dr.Wades fault, he is an excellent doctor but the bad service of his employee at the Perry office being impolite and telling us that were unacceptable, we even contacted the manager over the phone and explained the situation and the manager said that the lady at the office contacted her first and said that we would call to make a complain and said we were rude, so how could I be rude if I was the one late, my first contact was to say hello and I am sorry and explain the reason for arriving a little late. I was upset of course after all that, but did not say anything mean or disrespect anyone, all I said after not being accepted was that I do not appreciate the service and will change the pediatrician but would let her superior know about what happened and all the members of our family and friends for the treatment. To my view it was a disrespect and not considering as many times we have waited a long time to be seeing, the many years of being their patient and having all the kids of the family being their patient."