Shermantic Computer Services

"On Feb 6, 2024 I took my computer in that my daughter built for me for a free diagnosis. I explained the problem and he immediately said the problem without testing anything....the power supply went bad. He said I had to pay up front since the part has to be ordered and he would order it THAT day. It'll take 2 days to come in and it'll be ready by the following Monday 2/12. I paid $139.10. On the 12th, I checked in and was told the part wasn't there but it should be there the next day. On the 13th I checked back in again and was once again told the part wasn't there and he would call me when it's completed. Of course I'm upset by this information as he's not communicating unless I show up to ask. That's when he blames it on the owner of the business claiming she is the one who orders everything. I was told it would be ordered the previous week and it would take 2 days to come in, but a week later and nothing is happening! He wouldn't give me a refund as the paper I signed to agree for the repair stated no refunds only store credit, which was in small print and he did not verbally say this to me. He said he'll call the owner again to get an update. He did call at 5:18pm and said the part will be in Friday 2/16 and he'll fix it that day. I waited til 4:30pm on 2/16 and finally went up there to check once again since i havent heard from him.This time he said the part came in and he replaced it but that didn't solve the problem. The only other option is the mother board needed replacing. So I could wait til it was ordered, shipped and came in. So basically I paid for a new power supply that was NOT the issue. I couldn't be refunded for a part that wasn't the problem, and the computer STILL isn't working. Almost 2 weeks at this shop, buying random parts without testing anything, I feel I was completely scammed! I told him I'll just take my computer and as he walked towards the back to get it he says, "well if thats what you want to do". My final result was leaving with my computer and the power supply I had purchased that wasn't needed because I didn't want store credit as i'll never support that local business!!!"

"Ron was very helpful with my gaming PC. Trustworthy guy and I’ll definitely be back if I need anything with my computers."

"Laptop submitted for a repair in May of 2023 for a screen repair. The screen died in December 2023. I was also accused of “mishandling” the device even though the technician admitted that the internal wiring was frayed. If you only need your repair to last less than a year and to be accused of misusing your own equipment, this is the place for you."

"Great guy does very good work has fix my gaming pc every time it has broken very reasonable prices"

"I love this place. Ronald is the best. He really knows his stuff and is a really nice guy, too. Also pleasantly surprised by the reasonable prices. It's hard to find a place where you don't feel like you're being taken advantage of. Well, this is one of those rare places - my "go to" for any future issues I ever encounter."