Hobby Lobby,

6433 Whittlesey Blvd, Columbus, GA 31909, United States

"The framing department is HORRIBLE!!!! If I could give them negative stars, I would!!!! On February 3, 2024, I brought in a canvas photo that I wanted to have framed. My scheduled completion date was February 14, 2024. On February 10, 2024, I stopped by the store to see if it was ready, it wasn't. I understood that, as my receipt did give a completion date of February 14th. The sales associate who originally took my order, told me that he forgot to order my frame, and that it would be in on Friday, February 16, 2024. On Friday, February 16th, I returned back to the store to see if my frame had come in. This same associate, tells me that he will call me, once it arrives. This was at 12:30 pm. I found the demeanor of the associate, to be very galling and offensive, as he act as if I was getting on his nerves, by simply inquiring about a frame in which he PROMISED me, would be there on Friday! This is the same associate, who literally forgot to place my order when I first came in on February 3rd. I waited, and waited, on Friday, February 16th, until 7:30 pm, knowing that the store closes at 8:00 pm. I called the store, because they never call me! This same associate, now tells me that the truck broke down (which I didn't believe) and once again, my frame didn't arrive! He also interjected that they have no control of a truck breaking down; which is true, but as a professional, you do have control of picking up the telephone to let your customers know why there's a delay in service! This staff is the absolute worst, most unprofessional, unethical, human beings, I've ever dealt with! I don't know if these reviews are monitored and reviewed by senior management, but if they are, I am requesting a call from corporate, once this review is read! They need to know that they have staff members who blatantly lie to the customers and insult their intelligence! It's a horrible representation for the company!"

"I absolutely love this place! So many crafting ideas so little time! They always have what I want or need and have great prices too! The staff is always very sweet and knowledgeable as well!"

"Huge selection and store for all your crafting wants and needs. I make jewelry for a living and come here to get things from time to time. They also have decor and holiday decorations. Great sales all the time."

"I use almost exclusively for diplomas, and they do an outstanding job. I cannot speak to the rest of the services offered at this store, except to say that is appears packed full of stuff of just about any “crafting” need. Large, the employees are knowledgeable, ample parking, plenty of cash registers the day after Christmas."