United States Postal Service 331 Madison Street, Fairmont, WV 26554

"So new update they hand delivered a piece of mail that states for the mail persons safety we have to move your mailbox because your new and to add it’s because of the weather but 3 houses down the mailbox is on the house and with wooden steps and turns and curves but that’s completely ok because they lived there for a long time. But his safety isn’t a concern there right. Y’all got some nerve then have him hand deliver the mail. And make us sign for our held mail. Worst mail service ever. Update so the post master comes to my home and takes pictures and said I have 30 days to put a new mailbox or my mail will not be delivered. Also stating that if the mailman gets hurt they are suing the homeowners insurance well I guess if I get hurt from having to walk up and down my steps more and get hurt I’m sueing the post office. I really wish someone else would step in and shut the post office down and revamp everything. If you can’t do your Job someone else shouldn’t do it for you. Worse service ever and I hope they read this I will not pay you anything to ship my packages ever again I will hand deliver my packages. The government dictates enough in my life until you pay my bills you have no right. The steps are brand new so they are not slimy as your steps are as you described in the voicemail. Don’t worry I will come there everyday. Forcing people to move mailboxes because they just move because they don’t want to walk up and downstairs but force the family to do so when they already have too and there are hurt people who can’t walk up and down the stairs and the one who can is at work. Nice love how you’re going to hold my mail because you don’t want to do your job. Someone else needs to step in and deliver mail. On top of my mail has to go from one end of the state to the other then have to be sent to another state to be delivered to the other side of the town. I hate the mail service and wish someone else was in control. Worst place ever. Update: Karen calls and leaves a voicemail stating she spoke with the carrier who told her he spoke with the landlord and that’s not what he told me he said he told the maintenance people working on the house so now he wants to switch up stories. This is unacceptable and people need to put a stop to this do your job or get a new one!!!! Inconvenience a family that is already dealing with a lot."

"The way Sherry speaks to customers is plain wrong. She raised her voice at me over the phone and bc it upset me said I raised my voice to her but I was in tears trying to get my mail straightened out. She was so rude and I would be afraid to go into this post office in case she was the person I’d have to help me. She seems like a very bitter person and may need a new job that doesn’t involve customer service. No one should be yelled at just for wanting their mail right."

"Terrible excuse for a post office. They refuse to deliver my mail to my address, make me pay for a P.O. Box, and then complain when I have large packages shipped there."

"Fairmont office is centrally located, sufficient parking for short-term 20 minute. Usually not too crowded, early mornings are better if possible, but you never know. The clerks are friendly and it's a very easy place to get to."

"My packages keep getting left by the road. I submitted a request and it was "resolved" with no resolution. I submitted a 2nd request asking them to at least call me if the carrier was too impaired to walk down my ten or so steps, I'd be happy to help/meet them if im home. I was told my clean and clear cement steps are too dangerous (even though FedEx, any fill-in postal carrier, Lowes, UPS, door dash, pizza delivery personnel have 0 problems). If my step are so bad then why are both of neighbors experiencing the same problem? I have had very expensive packages left in rain and snow. This didn't start until I got a new carrier a few months ago."