The Batterie 3809 Dayton Boulevard, Red Bank, TN 37415

"Living in Chattanooga I always like to support local businesses. However, to say I had a disappointing and negative experience at The Batterie would be an understatement. I placed two separate orders with them 6 weeks before my daughter started dance. Not only did I never receive them, when I called to inquire they told me that one of the orders accidentally never got placed and, regarding the other order, they had no clue as to when the other order would ever arrive and couldn't give me any time estimate. I asked if a Manager/Owner could call me to assist me and after a week I never received a phone call. Not only did they accept my payment with no product in return but they refused to help me leaving me scrambling on the day my daughter started ballet with no leotard. In the future, I will be ordering online through a more reputable dance attire place with better customer service."

"I buy all my daughters ballet things here, but I recently bought character shoes for myself since I am in a play. I wore them to rehearsal once to break them in and realized they were way too tight. I came back in person to return or exchange them and was told they wouldnt take them back because theyd been worn. Even just one time indoors! Their website clearly states that shoes in new condition can be returned with receipt within 30 days. Feeling ripped off and probably wont bring my business here anymore."

"I love our local dance store! Getting the right fit for your dance shoes is so important, and the employees at The Batterie are dedicated to helping their customers find that perfect fit even if it means trying every pointe shoe model in stock. The employees are so helpful! My daughter needed ballet shoes for a performance this week but didn’t have time to go with me, and they immediately looked up her information to find the model and size she wears. The store also runs monthly sales, hosts fun events, and has a loyalty program (which saved me 15% off those shoes)!"

"Had the shoes my daughter needed and at the same price as Amazon. Easy to find but missed the parking spot in front and had to circle around. Staff was very friendly. Hours are unique so check before you drive there."

"The Batterie is such a fantastic place to visit! It’s a lovely environment to be in and everyone who works there is so nice! They hold a great supply of a variety of dance items down to shoes, leotards, accessories, and a lot more! I’m also very grateful and thankful to have been one of their ambassadors this past school year! The batterie has never disappointed me whenever I visited for something. The pointe shoe fitting are also very good. They make sure that the shoes not only fit properly but also look nice on you!"