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Odyssey Family Counseling Center
1919 John Wesley Avenue, College Park, Georgia, United States
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About the Odyssey Family Counseling Center
Odyssey Family Counseling Center, located at 1919 John Wesley Avenue in College Park, Georgia, is a health institution that offers quality, evidence-based mental health treatment and services. Recognizing the importance of family and community, we strive to improve the well-being of individuals and families by providing comprehensive behavioral health services. Our values of respect, diversity, integrity, and care guide our work in offering accessible quality behavioral health services to our community.
Specializing in child and adolescent mental health and substance abuse, Odyssey collaborates with various organizations to deliver top-notch treatment and prevention services in the community. We partner with Atlanta area nonprofits, colleges and universities, and the State of Georgia to provide counseling, internships, and services to those in need. Our services are available to individuals of all ages, incomes, and cultures, with a focus on providing care to low-income individuals and families who may not otherwise have access to mental health services. Your donation can help support our mission of improving mental health and well-being for all.
1919 John Wesley Ave, College Park, GA 30337, United States
Opening hours of Odyssey Family Counseling Center
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Odyssey Family Counseling Center
"Trash Facility. You see a therapist until they feel like stopping. Then the doc (Lena) doesn’t even listen to what the therapist advises so it feels like a waste of time. They charge you for a hr but the doc only gives you 12 mins before she decides what meds she wants to put you on. Tanya in intake is condescending & beyond unhelpful as well as Adrianna or Adrian, can’t remember her name, but Lena’s supervisor. When speaking to her about concerns she says you can go else where. You’re really just a money pit for them and if you don’t want to take multiple meds they shoo you away. Never had ppl care so little when dealing with mentally ill patients & ppl who are on the line of life & death."
"Trevor is amazing. He is so gentle yet firm. He was non-judgemental and honest and truly everything a person needs for a counselor. I have recommended him to several friends and they too love him."
"I was referred to this place by a friend. The initial meeting was great, I called and scheduled And appointment for a two hour intake session. I dnr remember the lady's name who did the intake session but she was amazing, with she could have been my therapist. After I was told that I would be assigned a therapist and they would call to schedule my first session. A week went by and I had to call them, the front desk person told me they would give me a call back and another week went by with the same issue. I called 2 more times in 3 weeks and no one still has reached out to me. I feel like they took my money and disregarded me."
"So I had a 1:10PM appt today, I got here at 1pm, waited 30min for the nurse to get my vitals and ask me what I was here for, duh...its a counseling office, I was put back in the lobby, it is now 3:20pm, I went to the front desk to ask why the patients were not informed of the long wait, the darker skinned chick (with food in her mouth) tells me. She did not notice until I said something that the provider was running behind. Okay do you aren't paying attention to your lobby and check in and out process to see what's going on. Then everytime I would ask a question as to why I was still waiting, she was dumbfounded with a smirk. Then another patient was being called back, he called for his mom, and she kept telling me, "your son is calling you" I had to tell her 3 times, that is not my son, before the lady got up and accompanied her child. So clearly she was not paying attention to her lobby. Then the new girl to her right hand side initiated to call and check a time status to my callback time. The music in the lobby was inappropriate for children, not very professional. No one really updates the lobby as to what's going on with the door to door time. I have spoken to a counselor about this front desk chick before but I guess they need a seat warmer."
"If I could give this place a zero I would. Upper management,including the executive director Harry,show no compassion or concern for their lack of competence. They make excuse after excuse as to why something was not done. My son went without medication on two seperate ocassions on the fault of their own. I was assured it wouldn't happen again and then it did. They are very lazy with your care and play around with peoples medications. The worse part of it all is when you look for help no one wants to help,only want to apologize for what was done after the fact,never trying to make things easier for their patients. The therapist are wonderful, just don't go if your needing any type of medication. Worse place ever,upper management needs to be fired!!! I bet if it was their kid,the roles would be flipped and the concern would be completely different. If you don't want to help,why be in this type of field?!?!!"
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