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Chipotle Mexican Grill
3350 Buford Drive, Buford, Georgia, United States
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About the Chipotle Mexican Grill
Chipotle Mexican Grill at 3350 Buford Drive in Buford, Georgia offers a delicious selection of Mexican-inspired dishes. Choose from options like chicken with white rice, black beans, fresh tomato salsa, and queso blanco; steak with supergreen lettuce blend, fajita veggies, cheese, guacamole, and tomatillo red-chili salsa; or white rice with pinto beans, cheese, romaine lettuce, roasted chili-corn salsa, fresh tomato salsa, sour cream, and guacamole. Enjoy a flavorful and satisfying meal at this popular restaurant.
Photos of Chipotle Mexican Grill
3350 Buford Dr, Buford, GA 30519, United States
Opening hours of Chipotle Mexican Grill
Monday:
10:45 - 23:00
Tuesday:
10:45 - 23:00
Wednesday:
10:45 - 23:00
Thursday:
10:45 - 23:00
Friday:
10:45 - 23:00
Saturday:
10:45 - 23:00
Sunday:
10:45 - 23:00
Reviews of Chipotle Mexican Grill
"Be careful being a Chipotle customer. Every time we order we don't have things we asked for in the order, and we do have things we didn't ask for (example: loads of dairy when you didn't order any for your bowl, or the wtong meat, or rice when you said no rice and no beans when you said extra beans). If you call and get through the automated order program to the store, hope you don't get the woman who's manager. She has terrible phone etiquette, is confrontational, and talks over you when you finally get through the automated system and Chipotle corporate after you're already completely frustrated from multiple orders being ruined and completely inaccurate (example: loads of dairy when you didn't order any for your bowl, or the wtong meat, or rice when you said no rice and no beans when you said extra beans). She doesn't seem to understand that the first order of representing the cubism that employs her using the money they get from customers is to allow a minute for a person to finish a complete sentence. The employee who answered the phone initially was polite and empathetic, and actually started to make me have hope that Chipotle cares about customers, but the manager was yelling audibly at him and then talking over me when I tried to answer questions after she took the phone away, and then interrupted me consistently while I wasn't even halfway through the sentence trying to answer her question. If you're in that big of a rush, let the employee with phone skills answer the phone and make the orders while he's taking the call and just let's you know what's needed. She treated me like an obstacle in her path to the end of her shift when she could go home and was not professional. I have rarely experienced open rudeness from anyone in a restaurant, and when we find in anywhere we're generous tippers and meet really sweet people who work at the restaurants. The adage that I wish people are still taught is people don't care what you know if they don't know that you care. That goes for restaurant employees towards customers, and customers towards restaurant employees. Everyone needs kindness. When someone calls saying they've had problems multiple times, and the emote you were talking to was very kind, and the manager who's taken over the call treats you like a nuisance and talks over you when you ask them to stop talking over you and being obnoxious, that's the sign of a manager who doesn't belong in management. The food is average but healthy if you pick the right ingredients, but since I've almost never had an order made correctly, I can't speak highly of the service, and have no confidence in management. It's a poor commentary given that some stores probably have managers that represent their employer and recognize they're there because of other people who work just like they do. Tip: If you order on GrubHub, the pricing is automatically higher negate they pad the prices on top of charging a service fee and delivery, not including the tip for the driver. Be aware that an automated rubber stamp response to customer feedback, asking a customer to contact Chipotle, is a confirmation of the same dysfunctional pattern of behavior that caused the issue: abusive and unfair customer treatment upon the customer contact with Chipotle to bring attention to the problem. Why would anyone call about an issue knowing the person who caused the problem behaves in such a way to drive away customers?"
"I never leave reviews but I paid $13 for a burrito after they gave me half scoops of everything leaving bites of basically just tortilla. I asked why i got so little of everything and they looked at each other and whispered and rolled their eyes. Wish i could leave a 0 star review"
"I don't understand the difference between ordering food at the store and ordering food online. The lettuce is not fresh and the topping is really small. Other restaurants do not discriminate against the quality of food for using Uber or ordering directly. Next time, I will visit and eat food."
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