Best Buy

"Chris, at the door, was so king and helpful. I had to get my client a phone and I knew they had great options. Great selections of prepaid phones and plans. Their stereos are nice but not many options. Other than that, they have a great staff who knows the products. Everything is neat. I would suggest going here for your simple home needs and phone services."

"I honestly don't know why corporate doesn't step in and either teach their associates customer service or clean house. I purchased a TV 5 days ago and purchased a $150 warranty. I noticed it had a few dead pixels in the corner. I attempted to exchange it today and was told because it's a "manufacturer defect" they would not exchange but could only consume my warranty to get another. Which at that point I would have to buy another $150 warranty if I wanted it. Both the return associate and manager told me I only had 72 after purchase to recognize and return a product with a defect. After getting no where I left and called corporate. I was informed that everything they told me was a lie. There was no 72 hour policy and they would not have to consume my warranty for an exchange. Corporate set up an exchange easily. I would recommend to anyone buying anything of high value from this store, to learn the actual policies before hand bc they will definitely try to gaslight you and get you spend more money on a warranty."

"Floor associates were helpful if you needed them, otherwise they were not bothering you every minute. They didn't even bother me to tell me the store was closing or closed. They let me finish my selection and purchase, while they were doing whatever they needed to do before they left to ho home. This is the only location I shop at over the past 2 years since moving to Louisville, and I have never had any problems with returns, exchanges, ordering and picking up online orders at this location. And never feel pressured or rushed while shopping here."

"I loved the attention of the people there, I just got all my home appliances from there and so far I have no complaints. My TV came earlier than I thought so the online store gets 5 stars too!! Thanks ☺️"

"Good store for all your electronic needs. From Fridges to desk Top computers, cell phones to TV and stereo systems, are all available here. Curbside delivery available. Car stereos and car dash cams are also sold and installed. A person with Best Buy Total membership also gets an extended warranty ( 24 months ) and free installation. A very good store to shop at."