Universal Fitness Hiram 24/7 gym 5886 Wendy Bagwell Parkway, Hiram, GA 30141

"Pros: Great gym location, friendly family owned staff, very clean Cons: Bad billing practices I joined this gym to workout without a crowd and found it to be a great location. I started to receive billing issues after 4 months on joining the gym. I was told the payment was 20.00 flat rate and that was it. I was then charged a 23.50 late fee eventhough the payment was received only a few days after it was due. I then asked to cancel my account in which I was told I would not be charged a yearly gym fee because I joined in June of 2023 so it was halfway through the year. I was told I would be charged in Jan 2024. In Nov of 2023 I decided to cancel my membership and was told my membership was canceled. I was then charged the yearly gym utilization fee for only using the gym for 5 months and charged for both December and January then told I needed to submit a cancelation email. None of this was explained to me when joining. Sucks because this gym is a great location but the miscommunication is disheartening. I would recommend this gym to anyone because the staff are very friendly but the billing practices are not so great. I did enjoy my short time here you can workout in peace and not worry about waiting for equipment."

"Our neighborhood gym shut down without notice. We visited 4 gyms who offer Silver Sneakers. One visit to sign up and we knew we had found a new gym home. After 2 weeks, I am convinced the staff is amazing, the equipment is plentiful and well maintained and the facility is the cleanest we have found."

"I came to Hiram for a week and a half to visit family during the holidays. I emailed various area gyms to find out if a short term membership was possible so that I could work out during my visit. Donna was the only one who took the time to respond to all my questions, giving me my options and pricing. That same personal attention is what I received from the staff when I went to register. The price was great for the short term membership. The gym had all the equipment I needed, and the atmosphere was great. I was able to work out without people coming up and trying to sell you training or services. Great gym."

"This place is amazing! I love the atmosphere. The owner literally greets you as you walk in the door. I wouldn't want to go to a "big box" gym. This place is friendly and there is no judgemental people contrary to what the commercials for the main stream gyms say. Definitely the most inviting even for a guy who hasn't seen a treadmill in ages."