Amplitude Gymnastics Academy

"My daughter has been going here for last 3 to 4 years now. She has barely made any progress at all. This places expects kids to know skills before hand. They ABSOLUTELY DONT make any effort to help your child. In spite of repeated requests on progress, they care the least. Just now they have stared progress reports few months back. My daughter stayed there so long because of one instructor. After that instructor quit, the lady who owns the place started teacher her and she looks down on my daughter. She demotivated my daughter to an extent that my daughter wants to quit. She makes my daughter alone carry equipment, she doesn’t guide or coach or encourage. It’s like she has some grudge on my daughter because I didn’t send my daughter for private lessons with her. Save your self some pain and go find a better place for your children."

"Absolutely love the atmosphere and staff, they were extremely encouraging and had me doing backflips in no time!"

"If I could give 0 stars I would. I wish I could say something positive but I can’t. My child attended this school for over a year and still teachers didn’t know her name, very little progress in development, the front desk person is unwelcoming, doesn’t greet people and lacks customer service. Waiting area for parents is unkept and dirty. The teachers for my child were college students maybe but not quite sure they were qualified and lacked true supervision of the kids. I could go on but I don’t need to. There are way more other places you should spend your money."

"Excellent gymnastics coaches, absolutely piss poor business. My wife and I signed up for the adult gymnastics classes and we absolutely loved it. We were told that the first one was a trial and we had so much fun with the coach, I can't remember his name but he's awesome. The facility is nice and we had a good time so we said we would come back for the second one and officially sign up. Basically they said that for one month it would be $157 and we would need to sign something and I said okay, that was it. We showed up for 3 of the 4 following weeks and then around Thanksgiving we got super busy and we weren't able to make it for a couple of weeks. I'm thinking, damn well we paid for one class that we didn't go to that sucks but it's not the end of the world. We'll just start back in January when we have more time and start going all 4 weeks every month, no big deal. Fast foward to this week, I check my account as I'm out shopping for the holidays and there's another charge from Amplitude for $157. I call them immediately and get no answer, so I leave a message saying that nobody ever expressed to me that I had signed up for some kind of monthly subscription, I was just told it would be $157 for the month and asked if I could please be refunded. It was before open hours so I figured they'd call me back that night and then I'd explain there was a misunderstanding and no big deal we'd get refunded for December and start back in January. Nobody calls me back so I call the next day, and then the next 3 days after that. Calling and leaving a message every single time. One time a lady answered but told me that she wasn't involved with the office department but she'd have the office person call me right back. So a full WEEK goes by and I finally just got a call this morning at 10:30 AM from Amplitude and I'm thinking finally, someone is going to talk to me about this. Tell me why the first thing I hear from this woman on the phone is that I need to grow up and act like an adult who can read. That I signed a binding legal contract to be charged monthly for a gymnastics class and that in that contract it states that there is a 30-day notice if I want to drop the class or else they have the right to keep charging me until the end of time $157 monthly. NOBODY TOLD ME ANY OF THIS IN TO MY FACE ONE TIME. I understand that it might be in the contract but I am a customer and I trusted the business to give me the full information about the situation and AT AMPLITUDE THEY DO NOT CARE IF YOU UNDERSTAND THEIR SYSTEM. The woman that signed me up for the class literally told me "It will be $157 for the full month for both you and your wife, you can sign here and swipe/tap your card." Literally told me nothing else, not that it was a reoccurring payment, not that I needed to let them know BY EMAIL 30 days in advance if I ever plan to stop coming, nothing. I absolutely do not appreciate a local institution doing business this way. This is the kind of thing you would expect from over the phone scam callers and big business corporations trying to trick you into signing up for subscriptions. I have absolutely nothing negative to say about the gymnastics class itself or the coaches, but I will not be coming back simply because of the way that this place runs it business and the way that I was treated by the employee on the phone. I have never been told to grow up and act like an adult, or asked if I can read by employee after a WEEK of me trying to get in touch with the business and sort it out. It's absolutely ridiculous and I hope that all of you make sure you read every word of every thing they make you sign here because I PROMISE they're not going to tell you everything you need to know. Absolutely piss poor business and terrible customer service, so rude and so unprofessional. Completely night and day from the respect and intelligence shown by the coaches. I feel bad that the coaches are being represented as a business in such a shotty, unprofessional, and shady way."

"Really happy with results at the camp. Coaching team really paid attention and my son was able to finally do a backflip. He and I were both really happy and excited with the quick progress and time they took with him. Thanks! Definitely going again (per my son) :)"