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Payne McGregor Women's Health
755 Mount Vernon Highway, Atlanta, Georgia, United States
About the Payne McGregor Women's Health
Payne McGregor Women's Health is a leading women's health institution located in Atlanta, Georgia. Our team of dedicated doctors specialize in providing comprehensive care for women of all ages, focusing on preventative health, reproductive health, and wellness. With a commitment to personalized care and cutting-edge treatments, our patients can trust that they are in good hands. Visit us at 755 Mount Vernon Highway to experience the difference in women's health care.
755 Mount Vernon Hwy, Atlanta, GA 30328, United States
Opening hours of Payne McGregor Women's Health
Monday:
08:30 - 12:30
Tuesday:
Day off
Wednesday:
08:30 - 17:30
Thursday:
Day off
Friday:
08:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Payne McGregor Women's Health
"I initially visited this office on 6/5/2020 and it has been quite the nightmare since. The office is also known as "404 Gynecology: Karroll Payne, MD." When I first called in for information on this office, Sean McGregor although very pushy seemed pleasant. At my first visit I felt rushed by him and his attitude was actually very short and unpleasant. My biggest issue with this office including the Doctor is the level of unprofessionalism, lack of accountability and lack of communication on their part. I've had an ongoing health issue that I've seen this Doctor for 3 times and unfortunately I'm in the same position as I was prior to my visit. I email the office repeatedly and no one responds. When I call and ask to speak to Dr. Payne, Sean immediately has an attitude. He even told me the other day "You'll have to give me more than that to speak to the doctor." Imagine someone who is not your doctor wanting to know your personal health information in order to pass you through to the your doctor. In addition this office lost my labs once and wouldn't be honest about it until 5 weeks after the fact. I have a charge posted to my account recently from a visit that occurred more than 3 months ago which makes me believe something fraudulent is happening at the office. I am exploring my options to hold this office accountable but I would not advise any woman to use this office based on my personal experience with them."
"Absolutely the worst receptionist and care ever. The guy is completely rude and flippant, and even hung up on me saying "OK THANKS BYE" when I tried to ask for my test results, which were 3 weeks late. I switched providers because of how terrible this guy is to everyone. Everything is your fault, not his. Half the time the office is locked and closed, the other half no one answers the phone or checks voicemail. It's difficult to even make an appointment, let alone do anything else. The doc is nice, but kind of loud- I could hear her discussing things with her patients in the adjacent room, so no privacy. I am so glad to never go back here again!"
"This letter I had to take time to write perfectly explains my horrific experience at Dr. Payne McGregor's office... On the above date, I paid a visit to Dr. Payne McGregor’s office for a follow up because of residual pain after a clear result pap smear that she had performed in October 2013. The concern that I expressed to Dr. Payne and her assistant from my symptoms following the pap smear was that of a yeast infection. Upon a brief examination Dr. Payne looked at me and said that she did not think I had a yeast infection. Dr. Payne and her assistant performed then several tests on me of which I was not informed. They never disclosed that they were going to be doing STI screening otherwise I would have told them it was not necessary since I am a married woman. When I left the office, I had no idea what tests they had ordered. MY INFORMED CONSENT WAS NOT GIVEN. I left without a diagnosis however, I still had symptoms. I self treated with Monistat and my symptoms disappeared. Therefore, the Doctor and her assistant misdiagnosed me. Following this visit, I received a bill for the services related to that visit, with the amount due from me of $286.00. I was shocked because this amount was after my insurance company had already paid $210.00, making a grand total of $496.00 for tests that I was never made aware of or gave consent to be performed. I received the bill and called the office of Dr.Payne McGregor immediately for an explanation. I left multiple voicemails and was unable to reach anyone in the billing department nor did anyone from that department try to reach me. When I finally got through to Shawn in the billing department, I had already been sent to collections. After many unfulfilled promises that Shawn would speak to the doctor and call me back, my husband called to speak with him for a sixth time. Shawn’s response during one of the many conversations with my husband, regarding my bill, was “maybe there is something your wife is not telling you.” Implying that I requested STI screening. I am being harassed and forced to pay for something that was never requested by me. I left with pain and no medical attention or diagnosis. Your bill for $286.00 is blatantly unprofessional and uncalled for, including your staff."
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