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Omni Insurance Group
2018 Powers Ferry Road, Atlanta, Georgia, United States
About the Omni Insurance Group
Omni Insurance Group is a trusted insurance agency located at 2018 Powers Ferry Road in Atlanta, Georgia, United States. We offer a wide range of insurance products and services to meet the needs of individuals, families, and businesses. Our team of experienced agents is dedicated to providing personalized and comprehensive coverage options to ensure our clients are protected in all aspects of their lives. Whether you are looking for auto, home, life, or business insurance, Omni Insurance Group is here to help you find the right policy at the right price. Contact us today to learn more about how we can help you protect what matters most.
Parkwood Point, 2018 Powers Ferry Rd, Atlanta, GA 30339, United States
Reviews of Omni Insurance Group
"The worst experience in my entire life! I’ve never dealt with a company so slow and even rude on the phone with their tone! Annette Gladney was my original claim intake agent or whatever she’s called. She decided to go on vacation before finishing the paperwork for my claim. Nobody communicated with me like they should have during this traumatic process! Having an accident is already depressing enough! I was then turned over to Shanda Dean who acted like it was a problem for me to call and ask where we were in the process. She very rudely in tone said, “claim is closed, checked mailed such and such day!” I’m still waiting to hear from the supervisor to tell him how unprofessional these ladies were! It makes the entire company look bad! On a scale of 0-10, I give these rude people a big fat 0! Don’t be rude to people who pay money to your company especially after a life and death accident! I’ve been super stress and still suffering emotionally from what could have be a fatal accident! I just wish people who aren’t built for customer service, would not take these kind of jobs!!!!!!!!!!!!!!! Yes I’m angry!"
"Too bad you can't go below "1". This company does not want to be found by 3rd parties (non-customers). They have explained to me that if anyone wants their phone number, they should contact their state Department of Insurance and request it since that is where it is on file. Omni Insurance Company has no website so the other Omni companies you see listed are unrelated. Their COO is Tim Janetta and claim manager is Michael Arnold. Good luck."
"Don't get this insurance. All I wanted to do was cancel my policy and spent a hour and a half on hold. It's like that any time you call. They quick to take your money but that's all. GOOD LUCk to anyone that has this insurance, you may want to reconsider. Wish I could rate 0 stars."
"This company won't last long. I have 4 months calling, They are doing very deceptive business practices such as answering the phone and then saying they will put you on hold but actually send you to Dorothy's voicemail so the call is forced to hang up. I've called over 200+ times. and I still haven't been able to file a claim, Worse thing I'm still paying the insurance of a wrecked vehicle. I have called 3 set of phone numbers, and they are all trained the same way, to be deceptive. STAY AWAY."
"this insurance company is by far the worst company i’ve had. it is so unreliable. the customer service is horrible, slow, and inefficient. i have never been angrier in my life. words cannot describe how i feel about this company. it’s cheaper than other companies, but it is an unreliable agency when it comes to you needing help or when you’re in a predicament where you need urgent help with your car. i will not be with this company any longer. you guys have lost a great customer because i would pay my bills on time. frankly, i think this agency should not be running, if this is how they treat their customers."
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