Henry Meadows: Allstate Insurance

"Always available to help with any insurance issue I'm having"

"Don’t inform you about what going on with your insurance saying anything go wrong is your fault their cut me when thing was not my fault and blame me for it"

"I added 2 vehicles additional to my policy and attempted to ask the representative to break down my monthly premium costs per vehicle. She was very rude and refused to do so. She would only provide the 6 month amount, and when that was significantly higher than she previously stated she would not explain. She then transferred to someone else, who never answered. When I called back, no one would answer. I just simply wanted a monthly break down of what I was paying on each vehicle, to no avail. I am very disappointed at the service at Henry Meadows Allstate agency."

"My Wife decided to look into changing our insurance and see if they would and or cold offer us a better deal. Everything went well until we decided to go with Allstate. Later we decided that it was not in our best interest to change over. This decision was made on Friday and confirmed again on Saturday. In so saying we terminated our contract with them. However on Monday Morning six hundred almost seven was withdrawn out of our account unbeknownst to us. If we had decided to go with Allstate our policy would not have been implemented until the thirty-first. A full week and a half later. We were never informed that the money would come out immediately, and when we inquired about it we NEVER received a straight answer. Furthermore, there were things that we checked off in applying in order to be approved for only to find out when taking to corporate, that we actually didn't qualify for. I feel like there was a degree of deception in order to just get us through the process and get a check. Integrity and trust is imperative in any relationship, and Debbie Russo has proven at least, to us; that that she in no way is trustworthy. In today's climate loosing almost seven hundred dollars unexpectedly can hurt. I don't hold Allstate accountable for I don't believe that this is a normal practice. Howbeit I do hold Debbie Russo completely responsible for her own direct actions. (please forgive the typos)."

"It is very difficult to get these folks on the phone. Actually I never did speak with and actual person. I left several messages over a 2 - 3 week period trying to get a quote to add homeowners insurance to my auto policy and no one ever even called me back. And I was trying to buy something. One has to wonder, what if I had needed their assistance with something that did not give them more revenue? I have had the same auto policy with Allstate for since 1987 and have been assigned to many agents during that 30 + years, but this agency is the absolute worst. Allstate is the best insurance available, in my opinion, but they arbitrarily assign you to random agents when the agent you are accustomed to dealing with leaves Allstate. I am changing agents and I suggest that anyone looking to get an Allstate policy do some due diligence to find the best agent. There are lots of great ones out there."