Rick Taylor - State Farm Insurance Agent 1760 Powers Ferry Road, Marietta, GA 30067

"Only one problem. I want all my bills online. The only time I know I owe money is when a get an email saying I'm overdue. That's no good. Why wait til i'm overdue? Email me my bills in a timely fashion. Thanks. Addendum: Just heard from Ms. Rainwater, an Associate of the firm, that they are upgrading their online billing system and I can soon have everything emailed to me. Very responsive lady!"

"My rating has more to do with State Farm as a whole than it does with Rick Taylor. As an agent Rick is very knowledgeable and diligent where speaking directly to his customers it's concerned. Rick is more than willing to personally handle any matter deemed important by his customers. State Farm as a hole on the other hand has proven to lack clarity with regards to the rollout of any promotions or products. You never seem to get the full picture and their billing can be confusing. Furthermore there has not been a 6 months renewal of my auto insurance where I have not seen an increase for the past five plus years. This is coming from someone who has not had an accident or a ticket for going on 40 years. Changes are in the future for me to be sure."

"I was a youngster in the late 80’s with no clue of how to maneuver life on my own. I was referred to Rick. I am now 53 and Rick is still my insurance agent. He has been my solid rock and we have never parted. Thank God and Rick! Tina Knight"

"Rick Taylor is the consummate professional. I have had all of my coverage - Auto, Home, Personal, and Commercial - with State Farm through Rick's office for over 30 years. This office is FANTASTIC! On all claims that I have had through the years, they have IMMEDIATELY handled each claim professionally and completely. I would not even consider having my insurance coverage with anyone else and would HIGHLY recommend Rick Taylor's State Farm Agency to anyone. They are the BEST!"

"Every month the rate increases seems like. I called yesterday, because my rate went up once again I spoke to someone by the name of Kristy I believe very snappy, and gave me a is what it is attitude. It's ridiculous that you never know what you'll be paying every month. This particular place is very money hungry, and I've had State farm over 6 years. I am a very unsatisfied customer."