Auto-Owners Insurance Newnan Claims

"Terrible customer service William Johnson and Ryan Andrews. There inspector found plenty of hail damage on my roof and Auto owners denied the claim saying the hail was 13 months old and needed to be reported within 12 months. I provided them with additional weather documentation showing hail events twice at my residence within 12 months and they still want to deny the claim. Do yourself a favor and go with an insurance company that will honor the agreement when you need to file a claim."

"Absolute worst handling of a claim I have ever seen- and, I've dealt with dozens of adjusters from many companies as an insurance agent! Horrible at calling back when said he would. Piecing things together as cheaply as possible. HORRIBLE!"

"Gabriel Wharton is the best claim representative you can ask for. Always on top of the situation and very helpful through the process. Even with me calling non stop to make sure everything is still in good order, Gabriel was still going above and beyond to help the situation. The whole team including him are really good at what they do I appreciate all them because, you’re in good hands with them!"

"To anyone who has experienced the stress or life altering effects of an accident or an insurance claim, do yourself a favor and make the switch to auto-owners right now! After 2 family claims in a short timeframe and the genuine kindness, promptness, transparency, and ease by which they made the process, I think I’m an auto-owners customer for life. I have never experienced the level of service provided by Kaylee and Denise from any other insurance provider in over 25 years of paying my premiums. I genuinely appreciate these ladies making a bad situation feel a lot less painful by eliminating the need to debate the process or the claim itself. No doubt one of the better decisions I’ve made and a very positive interaction from an industry not known to be very pleasant. I cannot thank them enough!"

"I am writing this review for my local insurance and the adjuster Mr. Ed Mullins. My local agency is Cole Agency. They did a great job working with Mr. Mullins on my claim. Mr. Mullins was very helpful with my claim. He was very easy to work with. My claim was during the time and still is that it was hard to find electricians and other skill labors. Mr. Mullins was understanding about this condition, and work with me on this situation. He has compassion for the customer but is loyal to the company he works for. This worked great for me. I knew from the begin what I needed and abled me to work my claim knowing what I needed to do. In short, he is great to work with and what his company will do to help you. Wayne Peavy"