CareSource of Georgia
Galleria Parkway, Atlanta, Georgia, United States
About the CareSource of Georgia
CareSource of Georgia is a leading insurance agency located at Galleria Parkway in Atlanta, Georgia, United States. We offer a range of insurance plans to meet the diverse needs of our members. Our online portal provides convenient access to important features such as paying your premium, checking your deductible, changing your doctor, requesting an ID card, and more. Trust CareSource of Georgia to provide reliable insurance coverage and exceptional customer service.
Galleria Pkwy, Atlanta, GA 30339, United States
Opening hours of CareSource of Georgia
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of CareSource of Georgia
"The caller representative from Caresource Marketplace, named Anzo is very rude and inconsiderate of the customers concerns. He spoke over me and did not listen to my requests and made up his own assumptions about my plan and responded accordingly. If you care about your customers, please hire people who also care about them as well."
"My mom had caresource and it basically covers nothing. She has a heart and lung condition and after every doctor visit or emergency we get a bill in the mail saying something like you were charged $9,000 for your hospital stay caresource covers $200 so you owe 8,800 to the providers. And so on. Just changed her to ambetter and already is covering WAY more than caresource who also required an $80 copay at every specialist she saw. If you struggle financially because of your medical problems caresource is NOT the right one for you because you'll pay more out of pocket for your dr and hospital stuff than you would pay per month for a different better insurance."
"In late September I tested positive for COVID. Had mostly sinus related issues for 6 days, on day 7 I felt better and tested negative. Two weeks later I gained 75lbs of fluid, I went to my doctor twice on the follow up on October 31, 2023. He sent straight to the ER at Evans Memorial, I ended up being admitted to EMH ICU where the critical care doctor decided I needed to be transferred to Augusta to the Medical College of Georgia. I spent 14 days in ICU there, and ended up with the flu. So far Caresource of Ga has covered everything. However the one exception they refuse to cover Cardio-Pulmonary Rehab that 6 doctors in Augusta have said I need, my cardiologist, and my family practice doc have all agreed I need. I caught the customer service rep in a bold face lie. She's the only CSR that I have ever had that was rude, however she changed her tune when I read what the denial I had just gotten vs what supposedly Caresource had sent. So now they having the doctor resubmit the request. Hopefully I will get a positive response soon."
"CareSource cancelled our YMCA membership without notice and stated we needed updated wellness appointments. Me and my daughter’s appointments are all up to date as we go to the doctor quarterly. Just CareSource doing what they do best, giving the worst customer service possible."
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