The Milner Driving School 255 Village Parkway Northeast, Marietta, GA 30067

"I called today to get more information about driving instruction for my daughter and the woman I spoke with hung up on me - after being horrifically rude and condescending . I simply asked about their contractual arrangement, insurance information and then why she was going to charge my card $800 before even letting me know what availability they have over the next few months. Why would I pay $800 if you cannot tell me if you can schedule after 4pm or on the weekends in the next 6 months? I called back and very nicely asked her why she hung up on me, and she said "we so busy, we no need you" - verbatim. Good...I don't need you either. If your employees can't answer simple questions without getting angry or defensive, you either need new employees or a better business model. It's too bad...they came highly recommended by a dear friend."

"Mr. Milner is amazing!! After one session we saw such an improvement with our 16 year old son. We are continuing to see incredible progress after each session. We also worked with Major Mike who is equally as wonderful!!! We will definitely be returning with our younger son when the time comes!! You can’t put a price on your child’s safety, and they give your child all the tools and tips to keep your child safe!!!"

"Amazing experience and that’s from the kids point of view. Everything was geared for success and she truly enjoyed all the classroom and driving classes. She states that Mr. Milner’s teaching was very interactive and enjoyable. He was patient and made sure to explain things to her that was relatable for her. Have already recommended others to this group. Thank you for giving her the necessary tools to be on the road."

"The best! I hardly ever give reviews but because of the one star given for failure to read the website themselves, I felt compelled. This is a small mom and pop shop. Literally. No 20-year-old teaching your child to drive. And my son said Mr Milner is super strict. He also thought he was amazing in a scary way. ;) I have already booked the class for my daughter too. I would not even consider taking her anywhere else. It would be “nice” if they refunded that lady’s money but they are a very busy small business. She took someone else’s spot and being too busy to not read isn’t enough reason for a business to be “nice”. To me, they were super helpful working with my son who was terrified to drive and had a few conflicts with driving times. This lady is the reason we have 80 pages of legalese to sign everywhere we go. Read. The. Website. It’s even on the payment page. Love Milner Driving!!!!"

"** BUYER BEWARE ** I have requested a refund from Milner Driving School and they have refused. I have not received any services from the school or signed any contracts obligating me to these fees. On December 12, 2017 I called Milner Driving school to sign up my son for driving classes. I enrolled for classroom training, driving instruction and signed up for the final driving test. At this time I was NOT told that all sales were final. I did all of this during the busy holiday season and realized after speaking with my son later that there were conflicts with his robotics program and SAT tutoring. On December 15, 2017 I called to cancel the classes. I saw that other driving schools were offering courses over the holidays that would better work with our schedule. When I called Milner Driving School to cancel they told me that they do not give refunds. This caught me off guard and when I inquired further they offered to move the dates for instruction. These dates however were unacceptable to me because it would take many months before my son would be able to get his driving license. I let them know that these dates would not work and they insisted they would not give a refund. I told them that I needed to process this information and would be getting back in touch. On December 20, 2017 I called Milner Driving School again to tell them that I was definitely canceling and still expected a refund. I had received their contract in the mail and it did plainly state that they did not give refunds, but I had not signed this contract. They said that they would discuss this with Mr. Milner and have him get in touch. Mr. Milner never called me. Instead I received an e-mail with this message: Good Morning Mrs. Friedman, Susan talked with me about your enrollment. When you enrolled in our school we discussed that all transactions are final. We do not have a refund policy, Please let me know if we need to change any dates to fit Andrews schedule. Kind Regards, Sara Toth Milner Driving School I replied to them that I viewed this as unacceptable and still expected a refund. They had no signed contract from me and I had already signed my child up with classes at another driving school. I was not aware of the policy when I signed up. It has been 6 days and I have received no response to my e-mail and have never been contacted by Mr. Milner. Milner Driving School has no signed legal documents stating that I agree to their terms and conditions (specifically the policy of no refunds). I promptly called the school as soon as I realized there was issue with scheduling and at this time did not know about their policy (our classes weren’t even beginning for a month). The Milner Driving School loses nothing with my cancellation however I am out a lot of money with absolutely no services rendered. I have filed a complaint with the Better Business Bureau."