AW Meat House

"Meat is great, customer service, not so much. We ordered pork yesterday and were told they couldn't cut up the meat because they were cutting beef at the moment. So we placed the order and said we'll probably come back the next day because we live 30 mins. Away. Called yesterday at 5, and they said it was ready. Boyfriend goes 1st thing this morning, and they said they don't have it!! I've tried calling several times (during business hrs.) And No answer. Time was wasted because we were lied to, and we are without our meat."

"I raise cattle in Mt Sterling and try to only eat the beef I raise. I struggled during the last few years to find somewhere to process my beef. I have had many experiences. I am so pleased to have found AW Meat House. This place is so clean and the people are friendly and knowledgeable. It is a different experience from the dark slaughterhouses that I have had to use in the past. My beef was all vacuum sealed and cut neat and packed clean. Very impressed Thank you!"

"Dropped off an average size buck on November 26th. Asked for the deer to be cut for jerky. Was told should take about 2 weeks to be ready. Paid my $100 deposit. Well, 3 weeks later after no phone call, I called them and they said it was ready. So I live an hour away and drove to get my deer. I waited for about 20 mins and had to pay the balance due which was $25. Well a guy came out and said my deer wasn’t ready because where it was to be cut for jerky I needed to give them a 3 day notice. So I went home called back 3 days later and they said it wasn’t done because they were slammed for Christmas, and could I wait til Wednesday? I said yes, I could wait. So today December 27th, I made my 2nd trip and picked up my deer! I haven't weighted it yet, but I’m confident there’s not 25 lbs of meat. See the attached photo. RIP OFF!! Been hunting a really long time and have had several deer processed. There’s no way I was given my whole deer. Called my buddy that told me about A&W and he said he received 7 bags of meat from a small doe, which he had cut for jerky too!"

"Had an 700 lb animal go in and had a hanging weight of 352. We were initially given about 245lbs of meat which means we lost over 100lbs. After an hour and a half of arguing and searching they came out with another box, this would still be about 72 lbs discrepancy. With bone loss this doesn’t quite add up. I wonder where so much of my meat disappeared too. Furthermore, they didn’t follow any of the packaging instructions."

"We bought a 1/4 of a cow. It was a great value. Very friendly staff and the are willing to cut your beef how you like it."