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Kennesaw Pediatrics
3745 Cherokee Street Northwest, Kennesaw, Georgia, United States
About the Kennesaw Pediatrics
Kennesaw Pediatrics is a trusted healthcare institution located at 3745 Cherokee Street Northwest in Kennesaw, Georgia. Our team of dedicated doctors and healthcare professionals specialize in providing comprehensive pediatric care for children of all ages. From routine check-ups to vaccinations and treatment for common childhood illnesses, we are committed to ensuring the health and well-being of your child. With a focus on preventive care and patient education, Kennesaw Pediatrics strives to empower families to make informed decisions about their child's health. Visit us today to experience compassionate and personalized care for your little ones.
Photos of Kennesaw Pediatrics
3745 Cherokee St NW Suite 401, Kennesaw, GA 30144, United States
Opening hours of Kennesaw Pediatrics
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:00 - 11:30
Sunday:
08:00 - 11:30
Reviews of Kennesaw Pediatrics
"Dr. Winters-Smith and Dr. Strauss are outstanding. That being said the management of the office and the customer care have been on the steady decline over the last few years. From waiting over an hour past appointment times to be seen, no communication on appt needs, attempts to administer double flu shots, and the cherry on top, yesterday. Left work early to take my son in for his annual well check- walked up to the window to see 4 employees goofing around in a back area, 2 made eye contact with me, no one greeted me or say "we'll be with you in just a moment" and then they proceeded to close a door in between us with no verbal acknowledgement. When someone did come greet me, they had me fill out paperwork even though we had already completed it online, and I notice there is a stack of the same form sitting face up on the desk with other private patient information (name, phone, address, SSN) in plain site. I told the worker that those needed to be put away because it was a HIPAA violation. Then after waiting about 10 minutes was told that they no longer accept my insurance... something they neglected to bring up in the 3 confirmations we had regarding the appointment. We have stayed at this practice and dealt with the poor customer care over the years because of the excellence of the practitioners. Yesterday was the last day we will set foot there and I advise anyone looking to avoid that practice at all cost."
"I absolutely love this pediatrician. They really listen to the parents' wants and concerns. We have seen several doctors so far and have been happy with all of them. Also the support staff is amazing and go out of their way for us all the time. Shout out to you Misty! I highly recommend!"
"Kennesaw Pediatrics has been seeing my baby since she was born. Her well visits have all been good experiences. They answer any questions I have. My husband and I have been pleased with the care of our baby, so we have transferred our other kids to them. Misty is always a very friendly face for moms as they walk in the door and as they check out. She has the best personality. Ebonne is incredible; she has helped us make sure our kids care is met and helped us to keep them on track. Thank you Ebonne, Misty and Kennesaw Peds!"
"Let me start by saying we love Dr Strauss and we have been patients for 5 years with two children! If he ever goes to another practice, we will follow him. However, We will no longer be patients of Kennesaw Pediatrics. They have terrible customer service. After speaking with the office manager Cindy, who was condescending and rude, I asked to speak to her supervisor. I was told that is Dr Long, and that "he doesn't speak to patients". Do not waste your time with this practice, your children are too important."
"INCOMPETENT doctors! How does this place have 4 stars?! My daughter took in her two sick (a baby and toddler) children. One of the doctors had looked in both their ears and claimed they didn't have ear infections. The doctor said the one (toddler) was just suffering with allergies. She looked in the baby's ears and said there is no ear infection. That very night the toddler had a 103 temp. So my daughter takes them both in the very next day and guess what? On this second visit, a different doctor checked both children's ears and they both had ear infections! I guess the first doctor didn't want to be bothered? But that isn't the first time! This exact scenario in the summer. My daughter took the children in on a Saturday for possible ear infections. That doctor quickly, and my daughter said she felt she was being brushed off (as she was on this recent first visit), examined the children. No ear infections my daughter was told for the baby nor the toddler. But she was going to order steroids. That was Saturday. All day my daughter waited for the pharmacy to notify her the prescription(s) were ready. She waited for several hours for the prescription to be ready. She called CVS and they said they had no prescription order! So my daughter calls the answering service to get a message to the doctor. Guess what? The doctor forgot to call in the medicine! Guess she did have some hot and heavy date or something going on that Saturday that the prescriptions were not a priority! Just sayin'! The next night (Sunday) the baby has a 103 temp! So back in on Monday and a different doctor examines both children's ears and they both have ear infections! My daughter said that the front door must be a revolving door because each time she visits and likes a particular doctor they are no longer there! Don't know what is going on at this facility but it isn't the same as when she first started at this pediatrics 2/3 years ago! She is checking into finding a different doctor. Apparently at Kennesaw Pediatrics you don't get the same doctor when making an appointment. The doctor she had on the last visit that diagnosed the ear infections was very nice and thorough but you can't request the same doctor! You don't have a choice."
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