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MyEyeDr.
1415 Wooten Lake Road Northwest, Kennesaw, Georgia, United States
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About the MyEyeDr.
MyEyeDr. in Kennesaw, Georgia is a premier eye care institution located at 1415 Wooten Lake Road Northwest. Our team of experienced optometrists and ophthalmologists are dedicated to providing excellence in eye care for patients of all ages. From routine eye exams to advanced treatments for eye conditions, we offer a wide range of services to ensure optimal eye health. Visit MyEyeDr. for personalized care and the latest in eye care technology.
Photos of MyEyeDr.
1415 Wooten Lake Rd NW #100, Kennesaw, GA 30144, United States
Opening hours of MyEyeDr.
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 15:00
Sunday:
Day off
Reviews of MyEyeDr.
"The staff was incredibly helpful, caring, and kind with my 3 year old son. He is very scared of doctors & they were so understanding. The man who works up front selling glasses gave him a coloring book and some stickers because he was upset and scared. Had a wonderful experience, and are extremely grateful for their patience and kindness."
"I have been going to this location for years and have always been happy with the service I receive. The doctors are very knowledgeable, the front desk staff is always helpful + attentive and the technicians are always thorough and kind. But Fayth in optical - my gosh. The attention to details she consistently provides along with her overall sweet + bubbly demeanor is truly unmatched. I always like to get super fun prescription sunglasses with a colored mirror lens and insist on working with her to ensure the glasses come out perfect. I always defer to her when trying to decide between a pair of frames or which colored lens to get as her opinion is LITERALLY gold. She has impeccable customer service and you can tell she really enjoys making sure the customer gets exactly what they want. I never feel rushed and she always explains everything along the way so I am kept aware of what's going on. Thanks for taking such great care and concern over all the pink glasses we have made together :)"
"I'm not happy about the customer service I received today at MyEyeDr. in Kennesaw. I was told yesterday that my glasses were ready for pickup so this morning I decided to go pick them up since I've been dealing with an on-off again headache all week. Upon my arrival at 12:15pm, the MyEyeDr. employee closed & locked in the door in my face as I'm walking up. I waited for a response on why she locked the door since Google states their operating hours are 8am - 3pm on Saturdays. She informed me that they cannot legally distribute glasses when a doctor is not in the office and proceeded to lock the door again. I understand the business has protocols to follow but she could've been more considerate of me needing to pick up glasses that I've already paid for; I feel like it would be a quick 10 mins. Is there a sign that you all would be able to put on the door that says "only accepting glasses repairs, nothing else" if that is the case? Or state to customers as they're paying $300 for glasses, "Hey just to let you know when you get the notification that these are ready we recommend you coming during the week when doctor's are in and if you choose to come on a Saturday then we recommend you coming within the first two hours that we are open"... What's also confusing is stating your hours are 8am-3pm when 99% of the time everyone is actually gone at least two hours before then if the doctor's are gone?"
"Everyone is great, the facility is nice. I want to specially call out Ellen who helped me pick out glasses. She was so nice and helpful. She picked a pair for me I would have never thought for myself but I absolutely love them!!"
"The Dr side was great. Unfortunately the retail side of trying to get my glasses leaves something to be desired. Bought 2 pairs of glasses and 3 months supply of contacts after my eye exam. Was told 1 to 2 weeks for the contacts to come in and 2 to 3 weeks for the glasses. Got notification within 2 weeks that the glasses were ready so I went in the following Saturday. At first they could not find the glasses, then they found 1 pair and spent another 30 minutes finding the second. I inquired about the contacts, which is what I really wanted. They searched but could not find them, but said they would check the following week. Never got a call. I continued to check my order status online and the contacts still showed not received. At the 4 week mark I finally called to see about the contacts. They said they could find them, but would just reorder them and have them shipped to my house. Then I get a call that afternoon saying that my contacts are there and I can come pick them up. I let them know that never mind the woman hand ordered me more and they were going to ship them to my house. I was then informed that no such order was place and they don’t know why the woman that morning had told me that. Due to their hours I can only go to them on Saturdays and the will be closed on this coming Saturday so I wait another 1 and a half to get what I already paid for. They the. Said they would ship the ones they have to me. Hopefully I get these. This was my first time dealing with this office, but it will probably be my last time ordering from them. Good Drs, but the retail side leaves much to be desired"
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