Turning Point West Campus

"This place is a joke the best thing is the counselors they do their best to help you understand your problems since the director David has left and melody has taken over it has went down hill from there from the director on down very unprofessional and rude but the techs and the rest off the staff are really nice and caring thanks to you all"

"THE GOOD -The two best counselors I have had in my life and I have had many. Very intelligent and caring. -athe groups are very good when you have someone strong enough to lead them. -90% of the staff is amazing, and really care. They truly try their hardest with what they have to work with. -You get your phones after you move from facility one to facility 2 (take 5 to 14 days to get moved) -You can smoke at both facilities -an occasional healthy meal…every 4 or 5 days that are actually very good. The bad. -Cold showers. -The most awful and unhealthy food I have ever eaten (think prison like), think prison food. -N enough healthy food unless you like Doritos and carbs. Meals with zero protein. -Thievery is rampant and staff can’t really do much about it -There is never silence. It is always loud. -The place is filthy. I was grossed out the entire time I was there because of this. The buildings also seem to be falling apart and smell awful. House keeping is excellent but can’t keep up with the turnover of patients and disrespect of the patients. -I was told on the phine my transportation to get there was covered and then when I arrived they told me I owed them for the flights because I make too much money…I am not paying them.. they are working on solving this. -You always have to look over your shoulder. -many patients are good people but just lack basic respect and morals because they were never taught them…it’s not their faults. -Kitchen consistently runs out of basic things such as napkins, coffee, utensils, and juice, in the cafeteria. It’s ridiculous. They gave us drycereal without milk twice and spoiled milk another. -building 2 has an intercom system that very few people can hear or understand then the staff questions why you aren’t where you need to be when they call you. I don’t understand why employees don’t grasp this. There was a kitchen rehab/construction going on in the west building. Breakfast was constantly late, cold, or they forgot things. Whoever managed this project should be reprimanded. They should have had systems in place, and backups in place, but instead kept over 60 men hungry. Many places cook at home base and ship out to other locations with no issues. I only saw the person I felt who was in charge of the situation there three times and there was very little, if any, improvement made to the process. Also, construction projects are common in todays world so they should have planned better. It made me feel very disrespected by whoever manages the place. The other thing that was messed up is that they kept transferring people from a location with a Covid outbreak to a building without one. Almost instantly the second location had a Covid outbreak and many people were quarantined to their room due to both getting Covid and being exposed to Covid. Of course, the quarantined folks were allowed to walk up and down the halls with the general population and it happened often. If you go here you will soon the hierarchy of what level of care makes the most money for the parent company. You are a commodity to the top management and are no different than a head of cattle on a cattle truck they use to make money. The gist…great staff and people except a few. They try hard but are underfunded. Most patients abuse the system and go to rehabs consistently so they can get free room and board while they save up their ss or ssdi checks. If you are lower middle class or above, you can do way better than this place. It is like a prison but without bars. You will also be hungry the whole time if you eat healthy….health is part of recovery (mind, body, soul)…hard to be healthy with minimal nutrition value and little protein and nothing but junk food and sugary sodas in the machines. How does that work for them? Not well as many people have been to facility more than 3 times and a lot of people have been in the teens of times and some in their 20’s"

"Highly recommend. Nice place, nice staff."

"Very good place know what you're there for and all will go well stay around people who are positive"

"If you need help with recovery they will do what they can to help you or hurt you depending on who you deal with but for the most part they are ok.with good food. Some of the stuff can be difficult but you just have to work it out, if you can!"