Archbold ENT & Allergy

"Yes, the wait tends to be longer than your scheduled appointment time, but I don't care because as far as I'm concerned, they perform miracles! My teen was diagnosed with SEVERE obstructive sleep apnea and was looking at having to wear a CPAP for the rest of her life. Six weeks after surgery with Dr Williams her sleep study was normal with NO sleep apnea. My teen broke down in tears when we got the results. We're so thankful to this group, which, btw, has always been nice and courteous"

"I was referred to this Ear, Throat and Nose specialist by Veterans Affairs. I had an appointment on August 25 at 2:15pm and the doctor still wasn't in my room by 3:30 so I had to reschedule. Before leaving I had scheduled the appointment for September 2 at 2:00pm. On today I had called to confirm my appointment and was told that my appointment has been cancelled. I had asked the representative if that was the case why didn't I get notification of this cancellation and she couldn't explain it. This is not a good first impression."

"Every time I go to ent & allergy center if its for myself or my grand baby they are always nice and caring, I don't know what you other patients are talking about what yall want the doctors, and the nurses, to come up to you grab you hug your neck, and shake your hand these people can't do that they are professional and with this covid going on they have got to be careful, I was always taught if you don't have anything good to say about don't say anything at all."

"The office staff is very rude, they treated my 17 year old like she can't speak or answer questions for herself. My Husband and 4 year old had to go with her, my 4 year old did not want to keep his mask on so my husband was going to go sit in the car with him, they said no, that he had to stay inside until the appointment was over. Kept being rude to my 4 year old. My daughter told them I have been trying to call them about another appointment they have scheduled for her because they have refused to answer their phone or return my calls. They told her they are too busy to worry about the phone. I do not recommend this place if you have another option."

"The wait is extremely long no matter what time you get here. appt time was 2:15 arrival time was 1:50 in the afternoon. I have a small child so it's frustrating keeping him occupied til 4 in the afternoon. Time management skills need improvement. Plus nothing in the waiting room to occupy children whatsoever. I'll change my review when I see improvement..."