Capital Health Plan 2140 Centerville Place, Tallahassee, FL 32308

"Switched to CHP 01/2024. The only great communication comes from billing. No follow-up from nurses line. No follow-up for referrals. The "technical support" line for on-boarding new members always says, "we re experiencing high call volumes, please call back at another time". This since January 3. Paying a LOT OF MONEY for horrible service."

"Jay H the phlebotomist at the labcorp at Centerville Road location was a great man. He really had me cracking up. His personality is very great. Just in case I forget to call I just wanted to leave a sweet message about him. Great job Jay H"

"So is great care there. The providers are wonderful but their logic as far as the business services go makes no sense so the name of the place is urgent care but you have to have an appointment so if you’re having an emergency tonight and you want to make an appointment for tomorrow you can’t do that you can only make appointments during the same day as the emergency is that you’re having so you can’t just walk into this urgent care because you have to have a schedule for it but if you try to schedule it before you want to go say the next day or the next morning then you can’t do that I’m not sure who came up with this but this is stupid and I understand how doctors offices work, but this is in a doctors office. This is urgent care, so why we even make an appointment for an emergency?"

"Having 9 speed bumps (3 sets of doubles included) in a small area is overkill and tearing up vehicles! No matter how slow you go, its still rough on any vehicle. Other people work in the area and none of us are happy."

"CHP has gotten too large to service the needs of the community. Their doctors are so busy you have to schedule appointments months out. The PCPs seem like they are there only to delay you getting the medical care you need. They deny medical procedures despite being medially necessary and ordered by your doctor. I can not recommend CHP and advise you to keep looking for health insurance."