Atlanta Quality Care Solutions, LLC (AQCS) 1807 Honey Creek Commons Southeast, Conyers, GA 30013

"Seeing as how I was just hung up on-I have a TBI, PTSD, panic & anxiety disorder and was calling to again try to schedule an appt with a therapist since my intake that took 3 hours has been done. she said the beginning of march, i said it was an emergency to please work me in I HAD to talk to someone. Then she proceeded to call me a liar and hung up on me. God help me cause they sure won't"

"The groups here are terrible, one of the staff members here has an attitude with everyone and will suspend you from groups if she feels like it. They used to serve a good lunch but now they are pocketing the money so employees can buy a new cadillac every few months. Groups are unorganized and dont help with mental health. As far as nurse and doctors, the nurse practitioner asks you generic questions then ups your dosage of meds, they dont care about you"

"This place is awful!!! First they took my grandson off of the schedule then they had us to come in as a walk-in, where they had us sitting and waiting for 3 hours. Thats ridiculous especially when one of your lients canceled their appointment at 10:15 but the person at the front desk attitude is so horrible that she wouldn’t put you in that available time slot. she’s contributing to your anxiety and they are supposed to help you cope with your stress not complicate matters. Do yourself a favor and find another facility, one that will be there for you when you need their help, not this place that takes you off the schedule and show no concern for your time and have you waiting for 3hrs!!"

"My son was receiving Mental Health Services with AQCS. My son has multiple mood disorders and is a Paranoid schizophrenic. My son has had this mental illness since 2018. My son started receiving services with AQCS when he moved here from California at the end of January 2022. My son switched from the oral form of his medication to injections every two weeks. In the 2nd week of March 2022 it was time for him to take his bi-weekly injection. When I called to make an appointment with them they abruptly notified that he can’t receive services through them anymore because they stopped taking his insurance . They never notified us this! I spoke with the office manager asking why we weren’t notified in enough time so my son wouldn’t have a lapse in his medication and nobody in there had an explanation. I asked the office manager if it was possible for the Psychiatrist to prescribe his medication for him until I was able to find another mental health provider for him so that he wouldn’t be without his medication. They just dropped him without his medication, without any resources for us to look into, no callbacks and no accountability! My son quickly began going through Psychosis because of not having his medication. Thank God I Was able to find new services for him. Now I am trying to get him stabilized again. This was absolutely unacceptable and unprofessional! Mental illness is serious but apparently this establishment doesn’t care because they dropped my son without his medication and left my family with trying to figure it out the best way we knew how. I will never refer anyone to these people and I will be filing a complaint!"

"The wonderful people here genuinely care about their patients and go out of their way to make them feel important. I have been taking my son here for about 2 years and Nurse Matachi shows genuine love and care for my son. Erin, is amazing and makes a point to make a connection with every person that she meets as well as the rest of the staff."