Piedmont Urgent Care 2410 Ingleside Avenue, Macon, GA 31204

"Everyone was extremely nice. They turned a bad situation into a pleasant experience. Their quick response and expertise was greatly appreciated as they provided the best medical treatment for the injury. The nurses and PA explained the next steps needed to care for the patient. We had complete confidence in the team. The young lady that checked us in was very kind and helpful also. We could not have asked for a better experience."

"Very pleasant experience all around. Deantae was very nice and made me feel comfortable while getting tests and shots. Ashley, the nurse practitioner, was so helpful and kind. They really exceeded my expectations and gave me the care I needed in a timely manner. I will definitely be returning. Thank you."

"All the staff were pleasant and professional. However the flooring in the building was in terrible shape, with many pieces of the vinyl flooring curling up and separating from the floor. The most glaring issue was the dirty condition of the place. It was filthy in the exam room. The air vent on the ceiling was caked with dust and lint. The floor was gritty with dirt. The foot stool on the exam table was very dirty. I didn’t want to touch anything in the room. It appeared that no one had even swept the room in quite a while."

"This is the only urgent care center I go to, and unfortunately I have had to go a few times in the last couple of months. I have never had to wait long, there are always an adequate number of people working, and they really work well together. They have been very kind, knowledgeable, attentive to my illness and provided great care! It has never felt rushed when the doctor or NP is in with me, and I feel like they take their time to give me the best appropriate care. I hope I don’t need to, but I will definitely go back there if necessary."

"I recently had the opportunity to visit Piedmont Urgent Care, and I must say, it was an exceptional experience from start to finish. The staff's genuine kindness and warm hospitality truly stood out, making me feel welcome and at ease despite it being my first visit. From the moment I walked through the doors, the entire staff exuded warmth and friendliness. Their genuine smiles and warm greetings made me feel instantly comfortable and reassured that I was in good hands. The dedication they showed to creating a welcoming atmosphere truly made a positive impression on me. Cleanliness is always a crucial aspect of any healthcare facility, and I was pleased to find that Piedmont Urgent Care excelled in this area. The restrooms were clean and maintained, reflecting the staff's commitment to providing a hygienic environment. Every room I entered was also clean and well-organized, further contributing to the overall positive experience. During my visit, I had the pleasure of being attended to by a nurse practitioner who demonstrated exceptional care and kindness. They took the time to listen attentively to my concerns, providing a comforting presence throughout the diagnosis process. Their expertise and compassionate demeanor instilled a sense of confidence in me, leaving me hopeful that the prescribed medication would be effective in addressing my needs. Additionally, I was delighted to discover that Piedmont Urgent Care offers the convenience of purchasing medications on-site. This meant that I could obtain my prescribed medication right away without the hassle of visiting other pharmacies. The seamless integration of medical care and convenient access to medication truly enhanced the overall experience. In summary, my visit to Piedmont Urgent Care was characterized by exceptional care, a warm and welcoming environment, and a dedicated staff committed to providing the highest level of service. The genuine kindness and hospitality shown by the entire team, from the front desk to the nurse practitioner, created a positive and reassuring experience. I highly recommend Piedmont Urgent Care for anyone in need of prompt and compassionate medical attention, as well as the added convenience of obtaining medications on-site."