Pine Woods Behavioral Health Crisis Center 1209 Greenbelt Drive, Griffin, GA 30223

"DO NOT BRING YOUR LOVED ONES HERE…. My brother is going thorough a mental crisis & we went to seek help for him. ALL THE STAFF WAS VERY DISMISSIVE & acted like they didn’t give a damn about what was going on. The director came out and she was very rude and told us they couldn’t help him even though it’s a freakin mental crisis center. She was very unprofessional & looked like she was using substances herself. They need to be shut down or needs new staff. Everyone of them acted like they didn’t want to deal with it. Even though he was having a breakdown in front of them. I even told them he tried to hurt himself and someone else and they completely dismissed it. So again if u have a loved one.. DO NOT BRING THEM HERE FOR ANY HELP, because u will get turned away. They have no passion whatsoever & Yu can tell it’s just a job to them & they are strictly there to collect a paycheck."

"This place is horrible the nurses be ready to fight the patients or see a fight very ratchet they will lose your clothes please go somewhere else if you love your family don't send them here needs people who really care calm and passionate"

"In March of 2020, I was sent here at my own request to seek help for my mental health. I went voluntarily but then learned that my wife had committed suicide while I was gone. I was distraught and told the staff. My cats were left alone without food or water for 3 days because they wouldn’t let me leave. When I heard my wife’s voicemail stating that she had swallowed a bunch of prescription medication I thrashed around the office, screaming and crying. A staff member was sitting right there nonchalantly eating a KFC chicken pot pie. I will never forget it. No matter how I pleaded they kept saying that they need to “focus on me”. How can I focus on me if I know my pets are starving? They wanted to keep me for a total of 7 days even when I told them my pets would be dead when I came back. They paid me no mind. The only one who cared was Hope. If it wasn’t for her I don’t know how I would have gotten through my time there. Between the staff there and the Atlanta police department that allowed my wife’s body to lay in our bed decomposing for a day and a half while my animals starved for 3 days….I have never been the same. The callous attitudes toward my desperate pleas were so cruelly ignored. I think they thought I was crazy or lying even though I played the voicemail. My wife is dead, my cats were starving but they survived. The discrimination and stigma that is held about mental health, even by the ones who work in the field, has made my mental health much much worse. It is heartbreaking that people who claim to want to help could not see me as human. I am still scarred from this experience nearly 4 years later."

"This place is terrible. Do not send your loved ones here. Some of the staff are disrespectful and rude and bottom line ratchet. I understand working with mental health can be tough, but some of these people working here should honestly work at a prison based on how they treat the patients and their families. When you try to talk to someone in charge like the director they don’t bother to return calls. This place should be shut down."

"I will always recommend Pinewoods to anyone, even though I had one bad experience, but overall, I was pleased with my son 15 days stay. The staff are overworked, but to my knowledge they are doing the best they can, there are one or two spoil apples but they are the minority. I must compliment the Case Manager Mr Prince for his hard work. Lastly, I will not forget to mention the bad experience Two weeks after my son was discharged, he went into a crisis, so I took him back to Pinewoods, I ran into the building with my son, and told the front desk person that my son is in a crisis, meanwhile my car was running so after letting her know the problem, I left and parked my car, as I was about to get out of my car, my phone rang, and the person said, "this is Candace and that I must come back and get my son" because they don't run a DAYCARE, she then hang up the phone. I called back and spoke with nurse Amy, who was very professional, she listened and told me that she will let Candace know, that he was a patient two weeks ago. I don't know if Candace is a NP or a Nurse, but nevertheless her behavior was unacceptable. I don't know who is Ms Candace boss, but whoever is her boss, please disapline her, she is a disgrace to Pinewoods I have never, ever, felt so humiliated, that a professional staff could use such words.. Thank you Nurse Amy for listening and thanks to the staff that made my son stay comfortable. Thanks Mr Prince, you are the best!"